Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Washing. This business is not yet in our directory, so no real data exists for it on this page.
Sample record snapshot
Compliance file
partial
Verified Sep 16, 2026
On-time rate
94%
Trailing 12 months
Proof records
4
Attached to this listing
Disputes
None
All resolved
Sample compliance file
Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.
General liability insurance
Travelers — $1M / $1M aggregate
expiring
Expires Nov 24, 2026
Workers' compensation
Travelers — statutory limits, 3 employees covered
verified
Expires Sep 10, 2027
Business license
State contractor registration No. 102487
verified
Expires Oct 12, 2027
Stormwater / NPDES permit
State general permit for power washing discharge
verified
Expires Jan 28, 2027
OSHA safety program
Documented training program, 0 recordable incidents in 12 months
verified
No expiry on file
Water reclamation and discharge
Method
Closed-loop reclaim with filtration
Discharge plan
Discharge to sanitary sewer under municipal permit
Sample operational scorecard
Trailing 12 months, drawn from 64 documented visits. These are the numbers a star rating hides.
On-time rate
94%
Arrived within the agreed service window
Rework rate
6%
Visits requiring a return trip
Response time
8h
Median time to first reply
Units per night
54
Documented nightly capacity
Retention
89%
Contracts renewed at term
Incidents / 1k
3.3
Recordable incidents per 1,000 visits
Sample proof-of-work records
Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.
Before / afterOct 12, 2026
Before and after documentation
Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.
Verified by
WashAttest field audit
Wash logOct 14, 2026
Wash log export
Per-visit log recording date, unit identifiers, services performed, and the crew on site.
Units covered
502
Verified by
Vendor system export
COI on fileApr 28, 2026
Certificate of insurance on file
Current certificate naming the required additional insured, re-verified at each renewal.
Verified by
Carrier-issued certificate
Per-unit reportJan 9, 2026
Per-unit service report
Unit-level report reconciling units serviced against units billed for the billing period.
Units covered
280
Verified by
WashAttest reconciliation
Sample dispute and response protocol
A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.
No disputes have been filed against this listing.
Sample credentialed reviews
17 of 18 reviews come from a verified operator role. Roles on this listing: Logistics manager, Transportation supervisor, Fleet manager, Dealership manager, Maintenance supervisor, Dispatch manager.
BM
Bethany M.
Logistics manager
Aug 25, 2026
Verified logistics email domain35 jobs with vendor1 yr 5 mo customer
Best fleet vendor we have used
We run a rental car fleet and needed a recurring wash program in Baltimore. Our DOT inspections have been clean since we switched.
Fleet Washing · Baltimore, Maryland · via Yelp
HH
Hugo H.
Logistics manager
Aug 22, 2026
Verified logistics email domain32 jobs with vendor2 yr 6 mo customer
Fleet program that works
They wash our limo and black-car fleet on-site in Baltimore every week. Our fleet looks consistent across every unit now.
Fleet Washing · Baltimore, Maryland · via Direct
MO
Marcus O.
Transportation supervisor
Aug 14, 2026
Verified fleet email domain8 jobs with vendor3 yr 6 mo customer
Downtime solved
They handle our municipal service fleet and our yard equipment in Baltimore. No more water spots on the windshields.
Fleet Washing · Baltimore, Maryland · via Google
BY
Blake Y.
Fleet manager
Aug 5, 2026
Verified fleet email domain18 jobs with vendor3 yr 10 mo customer
Mixed program
We run a limo and black-car fleet and needed a recurring wash program in Baltimore. Effective program. We had to chase one invoice.
Fleet Washing · Baltimore, Maryland · via Direct
LL
Lauren L.
Dealership manager
Jun 30, 2026
Verified dealership email domain24 jobs with vendor3 yr 2 mo customer
Consistent and reliable
We onboarded our dump truck fleet to their fleet program in Baltimore. The decals and wraps are still perfect — no damage.
Fleet Washing · Baltimore, Maryland · via Yelp
CN
Cara N.
Maintenance supervisor
Jun 26, 2026
Verified fleet email domain14 jobs with vendor2 yr 7 mo customer
Compliance made easy
We needed our construction pickup fleet cleaned without pulling drivers off route in Baltimore. Our DOT inspections have been clean since we switched.
Fleet Washing · Baltimore, Maryland · via Direct
LK
Landon K.
Dispatch manager
May 13, 2026
Verified fleet email domain24 jobs with vendor1 yr 6 mo customer
Needs improvement
They wash our HVAC service van fleet overnight so the trucks roll out clean. Happy with the results. Reporting could be more detailed.
Fleet Washing · Baltimore, Maryland · via Google
BT
Blake T.
Dispatch manager
Feb 11, 2026
Verified fleet email domain21 jobs with vendor2 yr 1 mo customer
Our trucks look sharp
Our dump truck fleet was failing DOT appearance standards. We finally have one vendor instead of five.
Fleet Washing · Baltimore, Maryland · via Google
EP
Elena P.
Maintenance supervisor
Feb 5, 2026
Verified fleet email domain34 jobs with vendor1 yr 6 mo customer
Works, with issues
We switched our 22-van last-mile fleet to their mobile fleet washing in Baltimore. Trucks look great. The interior service is an add-on, not included.
Fleet Washing · Baltimore, Maryland · via Direct
AX
Antonio X.
Dealership manager
Jan 10, 2026
Role not verified24 jobs with vendor9 mo customer
Worth the switch
They wash our tow truck fleet and log every service for compliance. They handle the paperwork and the COI for our procurement team.
Fleet Washing · Baltimore, Maryland · via Facebook
WS
Wesley S.
Maintenance supervisor
Jan 10, 2026
Verified fleet email domain15 jobs with vendor11 mo customer
Okay service
The program works, but onboarding was disorganized. The wash logs were incomplete for our audit.
Fleet Washing · Baltimore, Maryland · via Google
SI
Sierra I.
Maintenance supervisor
Nov 27, 2025
Verified fleet email domain33 jobs with vendor4 yr 11 mo customer
Needs improvement
Our utility truck fleet was the dirtiest thing on the lot — not anymore. Only four stars because the first wash ran long and pushed our dispatch.
Fleet Washing · Baltimore, Maryland · via Google
RB
Ross B.
Logistics manager
Nov 12, 2025
Verified logistics email domain16 jobs with vendor3 yr 11 mo customer
Scaled with us
Our construction pickup fleet was going through the tunnel wash twice a week. Downtime dropped to almost nothing.
Fleet Washing · Baltimore, Maryland · via Google
TG
Tyler G.
Maintenance supervisor
Oct 10, 2025
Verified fleet email domain24 jobs with vendor3 yr 9 mo customer
Works, with issues
We onboarded our shuttle bus fleet to their fleet program in Baltimore. Very good overall. A couple of units needed a second pass.
Fleet Washing · Baltimore, Maryland · via Direct
GG
Grace G.
Fleet manager
Aug 20, 2025
Verified fleet email domain18 jobs with vendor2 yr 4 mo customer
Worth the switch
Our landscaping truck fleet was costing us a fortune at the tunnel wash. The yard is cleaner too — they clean up after themselves.
Fleet Washing · Baltimore, Maryland · via Google
DD
Desmond D.
Maintenance supervisor
Jul 19, 2025
Verified fleet email domain13 jobs with vendor1 yr 7 mo customer
Mixed program
Acceptable, though we expected better coverage for the price. The per-unit cost crept up without notice.
Fleet Washing · Baltimore, Maryland · via Yelp
PS
Preston S.
Maintenance supervisor
Jun 28, 2025
Verified fleet email domain8 jobs with vendor4 yr 5 mo customer
Compliance made easy
We needed a vendor who could handle a landscaping truck fleet at scale in Baltimore. Our insurance walkthrough went smoothly with the wash logs.
Fleet Washing · Baltimore, Maryland · via Google
BK
Brett K.
Maintenance supervisor
May 24, 2025
Verified fleet email domain9 jobs with vendor11 mo customer
Consistent and reliable
They wash our shuttle bus fleet at our Baltimore yard before the morning dispatch. They use water reclamation, which keeps us compliant.
Fleet Washing · Baltimore, Maryland · via Google
Customer reviews
No signed-in customer has reviewed this listing yet.
No account-backed reviews yet. Be the first to write one.
Write a review
This listing is not claimed yet, so it cannot collect account-backed reviews. Add it from your account to open it up for reviews.