Pinnacle Fleet Washing

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Sentinel Insurance — $2M / $4M aggregate

  verified

  Expires Jan 24, 2027

• Workers' compensation

  Sentinel Insurance — statutory limits, 3 employees covered

  verified

  Expires Jul 9, 2027

• Business license

  State contractor registration #727449

  verified

  Expires Jan 16, 2027

• Stormwater / NPDES permit

  State general permit for mobile washing discharge

  verified

  Expires Mar 30, 2027

• OSHA safety program

  Documented training program, 1 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 33 documented visits. These are the numbers a star rating hides.

On-time rate

96%

Arrived within the agreed service window

Rework rate

2%

Visits requiring a return trip

Response time

7h

Median time to first reply

Units per night

57

Documented nightly capacity

Retention

87%

Contracts renewed at term

Incidents / 1k

1.7

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterJul 22, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logFeb 7, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  81

  Verified by

  Vendor system export

• COI on fileAug 15, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportSep 28, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  613

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

• Amended — review correctedOpened Apr 30, 2026 · Closed May 22, 2026

  Reviewer claim

  Claims the final invoice exceeded the quoted amount.

  Business response

  Vendor provided the signed quote and the approved change order for the added scope.

  Evidence on record

  Signed quote and approved change order

7 of 8 reviews come from a verified operator role. Roles on this listing: Fleet manager, Dealership manager, Logistics manager, Dispatch manager, Transportation supervisor.

• LI

  Leah I.

  Fleet manager

  Oct 9, 2026

  Verified fleet email domain34 jobs with vendor7 mo customer

  Okay service

  We switched our delivery sprinter fleet to their mobile fleet washing in Charlotte. Effective program. We had to chase one invoice.

  Fleet Washing · Charlotte, North Carolina · via Yelp

• IG

  Ivy G.

  Dealership manager

  Oct 5, 2026

  Role not verified16 jobs with vendor4 yr 8 mo customer

  Fleet program that works

  They wash our school bus fleet on-site in Charlotte every week. They wash at our yard so nobody has to leave the route.

  Fleet Washing · Charlotte, North Carolina · via Yelp

• AO

  Alicia O.

  Logistics manager

  Sep 27, 2026

  Verified logistics email domain15 jobs with vendor8 mo customer

  Decent, inconsistent

  They wash our limo and black-car fleet with water reclamation on-site in Charlotte. Effective program. We had to chase one invoice.

  Fleet Washing · Charlotte, North Carolina · via Facebook

• QQ

  Quentin Q.

  Dispatch manager

  Aug 6, 2026

  Verified fleet email domain24 jobs with vendor4 yr 1 mo customer

  Fine, not great

  They wash our 22-van last-mile fleet and log every service for compliance. Solid service. The per-unit price is a bit high for our volume.

  Fleet Washing · Charlotte, North Carolina · via Yelp

• CQ

  Colette Q.

  Dispatch manager

  Jun 6, 2026

  Verified fleet email domain11 jobs with vendor3 yr 7 mo customer

  Consistent and reliable

  They wash our 22-van last-mile fleet and log every service for compliance. Our DOT inspections have been clean since we switched.

  Fleet Washing · Charlotte, North Carolina · via Google

• RC

  Ross C.

  Dealership manager

  May 7, 2026

  Verified dealership email domain25 jobs with vendor1 yr 11 mo customer

  Consistent and reliable

  They handle our construction pickup fleet at the yard in Charlotte. Our drivers stopped complaining about the tunnel wash.

  Fleet Washing · Charlotte, North Carolina · via Google

• PY

  Priya Y.

  Logistics manager

  Nov 30, 2025

  Verified logistics email domain34 jobs with vendor2 yr 9 mo customer

  Our trucks look sharp

  Our ambulance fleet was going through the tunnel wash twice a week. Our insurance walkthrough went smoothly with the wash logs.

  Fleet Washing · Charlotte, North Carolina · via Facebook

• CB

  Camille B.

  Transportation supervisor

  Jun 3, 2025

  Verified fleet email domain27 jobs with vendor3 yr 11 mo customer

  Consistent and reliable

  Managing a ambulance fleet means downtime is expensive — they work around it. The decals and wraps are still perfect — no damage.

  Fleet Washing · Charlotte, North Carolina · via Google

No signed-in customer has reviewed this listing yet.