Luis L.
Dealership manager
Oct 17, 2026
Fine, not great
The wash quality is fine but the scheduling is inconsistent. Turnaround slipped from overnight to mid-morning.
Fleet Washing · Chattanooga, Tennessee · via Yelp
Chattanooga, Tennessee · 24 years in business
Documented fleet wash programs with water reclamation and per-unit reporting.
Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Care. This business is not yet in our directory, so no real data exists for it on this page.
Sample record snapshot
Verified Sep 20, 2026
Trailing 12 months
Attached to this listing
All resolved
Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.
General liability insurance
Zurich North America — $2M / $4M aggregate
verified
Expires Jun 14, 2027
Workers' compensation
Zurich North America — statutory limits, 24 employees covered
verified
Expires Jun 17, 2027
Business license
State contractor registration No. 114769
verified
Expires Jun 25, 2027
Stormwater / NPDES permit
State general permit for mobile washing discharge
verified
Expires Jan 12, 2027
OSHA safety program
Documented training program, 0 recordable incidents in 12 months
verified
No expiry on file
Water reclamation and discharge
Trailing 12 months, drawn from 60 documented visits. These are the numbers a star rating hides.
Arrived within the agreed service window
Visits requiring a return trip
Median time to first reply
Documented nightly capacity
Contracts renewed at term
Recordable incidents per 1,000 visits
Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.
Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.
Per-visit log recording date, unit identifiers, services performed, and the crew on site.
Current certificate naming the required additional insured, re-verified at each renewal.
Unit-level report reconciling units serviced against units billed for the billing period.
A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.
No disputes have been filed against this listing.
11 of 13 reviews come from a verified operator role. Roles on this listing: Dealership manager, Transportation supervisor, Fleet manager, Operations director, Dispatch manager, Maintenance supervisor, Logistics manager.
Luis L.
Dealership manager
Oct 17, 2026
The wash quality is fine but the scheduling is inconsistent. Turnaround slipped from overnight to mid-morning.
Fleet Washing · Chattanooga, Tennessee · via Yelp
Jerome B.
Transportation supervisor
Oct 1, 2026
They wash our shuttle bus fleet on-site in Chattanooga every week. Reliable. I would like a bit more flexibility on the wash window.
Fleet Washing · Chattanooga, Tennessee · via Facebook
Anita B.
Fleet manager
Sep 14, 2026
We onboarded our delivery sprinter fleet to their fleet program in Chattanooga. Our DOT inspections have been clean since we switched.
Fleet Washing · Chattanooga, Tennessee · via Google
Roland S.
Transportation supervisor
Aug 7, 2026
Our delivery sprinter fleet was failing DOT appearance standards. They use water reclamation, which keeps us compliant.
Fleet Washing · Chattanooga, Tennessee · via Google
Gina I.
Transportation supervisor
Apr 22, 2026
Our box truck fleet needed interior and exterior cleaning between routes. They scaled from 12 units to 40 without missing a beat.
Fleet Washing · Chattanooga, Tennessee · via Google
Javier E.
Operations director
Apr 20, 2026
We run a catering van fleet and needed consistent, documented washes. Solid service. The per-unit price is a bit high for our volume.
Fleet Washing · Chattanooga, Tennessee · via Yelp
Dana T.
Operations director
Apr 6, 2026
Our dump truck fleet in Chattanooga needed a vendor who could keep up with our routes. No more water spots on the windshields.
Fleet Washing · Chattanooga, Tennessee · via Google
Ruth N.
Dispatch manager
Mar 22, 2026
Our 22-van last-mile fleet looks like a rolling billboard again. Reliable. I would like a bit more flexibility on the wash window.
Fleet Washing · Chattanooga, Tennessee · via Google
Erin F.
Operations director
Mar 12, 2026
We hired them for our shuttle bus fleet and added decal-safe washing. They use water reclamation, which keeps us compliant.
Fleet Washing · Chattanooga, Tennessee · via Yelp
Rita H.
Maintenance supervisor
Nov 21, 2025
Our HVAC service van fleet was the dirtiest thing on the lot — not anymore. The yard is cleaner too — they clean up after themselves.
Fleet Washing · Chattanooga, Tennessee · via Yelp
Rosa W.
Logistics manager
Oct 22, 2025
Managing a HVAC service van fleet means downtime is expensive — they work around it. We finally have one vendor instead of five.
Fleet Washing · Chattanooga, Tennessee · via Yelp
Ivan C.
Dispatch manager
Jul 13, 2025
We needed a vendor who could handle a 18-wheeler fleet at scale in Chattanooga. Effective program. We had to chase one invoice.
Fleet Washing · Chattanooga, Tennessee · via Google
Jared G.
Fleet manager
Jun 27, 2025
They wash our shuttle bus fleet overnight so the trucks roll out clean. Our fleet looks consistent across every unit now.
Fleet Washing · Chattanooga, Tennessee · via Google
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Chattanooga, Tennessee
Recurring on-site fleet washing programs for vans, trucks, and buses in Chattanooga.
Chattanooga, Tennessee
Documented fleet wash programs with water reclamation and per-unit reporting.