Thistle Fleet Care

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Erie Insurance — $1M / $1M aggregate

  verified

  Expires Sep 16, 2027

• Workers' compensation

  Erie Insurance — statutory limits, 24 employees covered

  verified

  Expires Oct 4, 2027

• Business license

  State contractor registration No. 389349

  verified

  Expires Feb 13, 2027

• Stormwater / NPDES permit

  No permit on file — no reclamation in use

  missing

  No expiry on file

• OSHA safety program

  Documented training program, 0 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 20 documented visits. These are the numbers a star rating hides.

On-time rate

92%

Arrived within the agreed service window

Rework rate

3%

Visits requiring a return trip

Response time

12h

Median time to first reply

Units per night

61

Documented nightly capacity

Retention

89%

Contracts renewed at term

Incidents / 1k

3.8

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterSep 4, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logJun 5, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  61

  Verified by

  Vendor system export

• COI on fileFeb 9, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportApr 3, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  612

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

No disputes have been filed against this listing.

4 of 6 reviews come from a verified operator role. Roles on this listing: Logistics manager, Maintenance supervisor, Dispatch manager, Dealership manager, Fleet manager.

• MG

  Margot G.

  Logistics manager

  Aug 18, 2026

  Verified logistics email domain6 jobs with vendor2 yr 7 mo customer

  Works, with issues

  Our limo and black-car fleet was going through the tunnel wash twice a week. Good program overall. One unit was missed in the first week.

  Fleet Washing · Durham, North Carolina · via Google

• GO

  Grant O.

  Maintenance supervisor

  Apr 4, 2026

  Verified fleet email domain27 jobs with vendor4 yr 11 mo customer

  Fleet program that works

  Our 22-van last-mile fleet needed interior and exterior cleaning between routes. Our drivers stopped complaining about the tunnel wash.

  Fleet Washing · Durham, North Carolina · via Google

• RT

  Rosalind T.

  Dispatch manager

  Jan 30, 2026

  Verified fleet email domain37 jobs with vendor3 yr 4 mo customer

  Our trucks look sharp

  We onboarded our limo and black-car fleet to their fleet program in Durham. They scaled from 12 units to 40 without missing a beat.

  Fleet Washing · Durham, North Carolina · via Google

• JF

  Jared F.

  Dealership manager

  Jan 14, 2026

  Role not verified28 jobs with vendor4 yr 8 mo customer

  Worth the switch

  We switched our catering van fleet to their mobile fleet washing in Durham. They handle the paperwork and the COI for our procurement team.

  Fleet Washing · Durham, North Carolina · via Google

• DV

  Diane V.

  Fleet manager

  Oct 20, 2025

  Role not verified32 jobs with vendor3 yr 6 mo customer

  Downtime solved

  Managing a HVAC service van fleet means downtime is expensive — they work around it. Our DOT inspections have been clean since we switched.

  Fleet Washing · Durham, North Carolina · via Facebook

• KY

  Kurt Y.

  Maintenance supervisor

  Jul 6, 2025

  Verified fleet email domain38 jobs with vendor3 yr 11 mo customer

  Okay service

  Our shuttle bus fleet needed to look sharp for a client delivery in Durham. Happy with the results. Reporting could be more detailed.

  Fleet Washing · Durham, North Carolina · via Yelp

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