Fleet$$Claimed (sample data)

Rook Fleet Wash

Goshen, Indiana · 23 years in business

4.614 credentialed reviews

Recurring on-site fleet washing programs for vans, trucks, and buses in Goshen.

  • Compliance verified
  • 92% on time
  • 4 proof records
  • 1 resolved

Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Wash. This business is not yet in our directory, so no real data exists for it on this page.

Sample record snapshot

Compliance file
complete

Verified Aug 14, 2026

On-time rate
92%

Trailing 12 months

Proof records
4

Attached to this listing

Disputes
1

All resolved

Sample compliance file

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

  • General liability insurance

    Liberty Mutual — $2M / $4M aggregate

    verified

    Expires Jul 15, 2027

  • Workers' compensation

    Liberty Mutual — statutory limits, 11 employees covered

    verified

    Expires Apr 3, 2027

  • Business license

    State contractor registration No. 437608

    verified

    Expires Oct 7, 2027

  • Stormwater / NPDES permit

    State general permit for exterior cleaning discharge

    verified

    Expires Aug 1, 2027

  • OSHA safety program

    Documented training program, 0 recordable incidents in 12 months

    verified

    No expiry on file

Water reclamation and discharge

Method
Closed-loop reclaim with filtration
Discharge plan
Discharge to sanitary sewer under municipal permit

Sample operational scorecard

Trailing 12 months, drawn from 42 documented visits. These are the numbers a star rating hides.

On-time rate
92%

Arrived within the agreed service window

Rework rate
4%

Visits requiring a return trip

Response time
14h

Median time to first reply

Units per night
64

Documented nightly capacity

Retention
86%

Contracts renewed at term

Incidents / 1k
2.8

Recordable incidents per 1,000 visits

Sample proof-of-work records

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

  • Before / afterMay 31, 2026

    Before and after documentation

    Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

    Verified by
    WashAttest field audit
  • Wash logApr 20, 2026

    Wash log export

    Per-visit log recording date, unit identifiers, services performed, and the crew on site.

    Units covered
    479
    Verified by
    Vendor system export
  • COI on fileSep 25, 2026

    Certificate of insurance on file

    Current certificate naming the required additional insured, re-verified at each renewal.

    Verified by
    Carrier-issued certificate
  • Per-unit reportFeb 24, 2026

    Per-unit service report

    Unit-level report reconciling units serviced against units billed for the billing period.

    Units covered
    765
    Verified by
    WashAttest reconciliation

Sample dispute and response protocol

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

  • Upheld — review standsOpened Sep 17, 2026 · Closed Sep 29, 2026
    Reviewer claim
    Claims two units were skipped during the billing period.
    Business response
    Vendor provided the per-unit service log and corrected the invoice.
    Evidence on record
    Per-unit service log, corrected invoice

Sample credentialed reviews

13 of 14 reviews come from a verified operator role. Roles on this listing: Transportation supervisor, Dealership manager, Fleet manager, Dispatch manager, Operations director, Logistics manager.

  • Lionel V.

    Transportation supervisor

    Sep 1, 2026

    Verified fleet email domain25 jobs with vendor2 yr 8 mo customer

    Fleet program that works

    We run a school bus fleet and needed consistent, documented washes. They flag damage and maintenance issues they spot during washes.

    Fleet Washing · Goshen, Indiana · via Facebook

  • Ruben E.

    Dealership manager

    Aug 28, 2026

    Verified dealership email domain31 jobs with vendor2 yr customer

    Works, with issues

    Our catering van fleet was failing DOT appearance standards. Good program overall. One unit was missed in the first week.

    Fleet Washing · Goshen, Indiana · via Yelp

  • Carmen V.

    Fleet manager

    Aug 16, 2026

    Verified fleet email domain28 jobs with vendor2 yr 1 mo customer

    Fleet program that works

    Our school bus fleet was costing us a fortune at the tunnel wash. We cut our wash spend by a third.

    Fleet Washing · Goshen, Indiana · via Google

  • Beth Q.

    Dealership manager

    Jul 3, 2026

    Verified dealership email domain29 jobs with vendor1 yr 8 mo customer

    Our trucks look sharp

    We run a 18-wheeler fleet and needed a recurring wash program in Goshen. They flag damage and maintenance issues they spot during washes.

    Fleet Washing · Goshen, Indiana · via Direct

  • Desmond H.

    Transportation supervisor

    May 7, 2026

    Verified fleet email domain2 jobs with vendor3 yr 5 mo customer

    Works, with issues

    Our delivery sprinter fleet is our brand on the road — they keep it looking right. Reliable. I would like a bit more flexibility on the wash window.

    Fleet Washing · Goshen, Indiana · via Google

  • Colin M.

    Fleet manager

    Apr 5, 2026

    Verified fleet email domain14 jobs with vendor3 yr 4 mo customer

    Scaled with us

    They set up a scheduled wash program for our tow truck fleet in Goshen. We finally have one vendor instead of five.

    Fleet Washing · Goshen, Indiana · via Google

  • Colin D.

    Dispatch manager

    Feb 10, 2026

    Verified fleet email domain25 jobs with vendor1 yr 1 mo customer

    Downtime solved

    Our construction pickup fleet in Goshen needed a vendor who could keep up with our routes. They wash at our yard so nobody has to leave the route.

    Fleet Washing · Goshen, Indiana · via Yelp

  • Seth O.

    Operations director

    Dec 29, 2025

    Verified fleet email domain11 jobs with vendor9 mo customer

    Best fleet vendor we have used

    Our 18-wheeler fleet in Goshen had not had a proper wash in months. They show up on schedule, every week, without being chased.

    Fleet Washing · Goshen, Indiana · via Google

  • Sasha A.

    Dispatch manager

    Nov 2, 2025

    Verified fleet email domain25 jobs with vendor4 yr 7 mo customer

    Our trucks look sharp

    They wash our landscaping truck fleet and log every service for compliance. Our drivers stopped complaining about the tunnel wash.

    Fleet Washing · Goshen, Indiana · via Facebook

  • Priscilla P.

    Dealership manager

    Sep 4, 2025

    Verified dealership email domain38 jobs with vendor2 yr 3 mo customer

    Fleet program that works

    Our construction pickup fleet needed interior and exterior cleaning between routes. We finally have one vendor instead of five.

    Fleet Washing · Goshen, Indiana · via Google

  • Diego E.

    Dispatch manager

    Aug 1, 2025

    Verified fleet email domain36 jobs with vendor2 yr 4 mo customer

    Works, with issues

    We run a catering van fleet and needed a recurring wash program in Goshen. Very good overall. A couple of units needed a second pass.

    Fleet Washing · Goshen, Indiana · via Facebook

  • Clay F.

    Logistics manager

    Jul 24, 2025

    Verified logistics email domain24 jobs with vendor3 mo customer

    Worth the switch

    We onboarded our dealership inventory to their fleet program in Goshen. Every unit is logged and photographed for our records.

    Fleet Washing · Goshen, Indiana · via Direct

  • Caleb T.

    Fleet manager

    Jul 17, 2025

    Role not verified29 jobs with vendor2 yr 5 mo customer

    Mixed program

    Our paratransit bus fleet needed to look sharp for a client delivery in Goshen. Good work. Onboarding took longer than we planned.

    Fleet Washing · Goshen, Indiana · via Facebook

  • Tara Q.

    Operations director

    Jun 17, 2025

    Verified fleet email domain4 jobs with vendor9 mo customer

    Works, with issues

    Average service. We had to follow up on every invoice. They used our water without asking.

    Fleet Washing · Goshen, Indiana · via Google

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