Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Wash. This business is not yet in our directory, so no real data exists for it on this page.
Sample record snapshot
Compliance file
complete
Verified Aug 14, 2026
On-time rate
92%
Trailing 12 months
Proof records
4
Attached to this listing
Disputes
1
All resolved
Sample compliance file
Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.
General liability insurance
Liberty Mutual — $2M / $4M aggregate
verified
Expires Jul 15, 2027
Workers' compensation
Liberty Mutual — statutory limits, 11 employees covered
verified
Expires Apr 3, 2027
Business license
State contractor registration No. 437608
verified
Expires Oct 7, 2027
Stormwater / NPDES permit
State general permit for exterior cleaning discharge
verified
Expires Aug 1, 2027
OSHA safety program
Documented training program, 0 recordable incidents in 12 months
verified
No expiry on file
Water reclamation and discharge
Method
Closed-loop reclaim with filtration
Discharge plan
Discharge to sanitary sewer under municipal permit
Sample operational scorecard
Trailing 12 months, drawn from 42 documented visits. These are the numbers a star rating hides.
On-time rate
92%
Arrived within the agreed service window
Rework rate
4%
Visits requiring a return trip
Response time
14h
Median time to first reply
Units per night
64
Documented nightly capacity
Retention
86%
Contracts renewed at term
Incidents / 1k
2.8
Recordable incidents per 1,000 visits
Sample proof-of-work records
Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.
Before / afterMay 31, 2026
Before and after documentation
Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.
Verified by
WashAttest field audit
Wash logApr 20, 2026
Wash log export
Per-visit log recording date, unit identifiers, services performed, and the crew on site.
Units covered
479
Verified by
Vendor system export
COI on fileSep 25, 2026
Certificate of insurance on file
Current certificate naming the required additional insured, re-verified at each renewal.
Verified by
Carrier-issued certificate
Per-unit reportFeb 24, 2026
Per-unit service report
Unit-level report reconciling units serviced against units billed for the billing period.
Units covered
765
Verified by
WashAttest reconciliation
Sample dispute and response protocol
A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.
Claims two units were skipped during the billing period.
Business response
Vendor provided the per-unit service log and corrected the invoice.
Evidence on record
Per-unit service log, corrected invoice
Sample credentialed reviews
13 of 14 reviews come from a verified operator role. Roles on this listing: Transportation supervisor, Dealership manager, Fleet manager, Dispatch manager, Operations director, Logistics manager.
LV
Lionel V.
Transportation supervisor
Sep 1, 2026
Verified fleet email domain25 jobs with vendor2 yr 8 mo customer
Fleet program that works
We run a school bus fleet and needed consistent, documented washes. They flag damage and maintenance issues they spot during washes.
Fleet Washing · Goshen, Indiana · via Facebook
RE
Ruben E.
Dealership manager
Aug 28, 2026
Verified dealership email domain31 jobs with vendor2 yr customer
Works, with issues
Our catering van fleet was failing DOT appearance standards. Good program overall. One unit was missed in the first week.
Fleet Washing · Goshen, Indiana · via Yelp
CV
Carmen V.
Fleet manager
Aug 16, 2026
Verified fleet email domain28 jobs with vendor2 yr 1 mo customer
Fleet program that works
Our school bus fleet was costing us a fortune at the tunnel wash. We cut our wash spend by a third.
Fleet Washing · Goshen, Indiana · via Google
BQ
Beth Q.
Dealership manager
Jul 3, 2026
Verified dealership email domain29 jobs with vendor1 yr 8 mo customer
Our trucks look sharp
We run a 18-wheeler fleet and needed a recurring wash program in Goshen. They flag damage and maintenance issues they spot during washes.
Fleet Washing · Goshen, Indiana · via Direct
DH
Desmond H.
Transportation supervisor
May 7, 2026
Verified fleet email domain2 jobs with vendor3 yr 5 mo customer
Works, with issues
Our delivery sprinter fleet is our brand on the road — they keep it looking right. Reliable. I would like a bit more flexibility on the wash window.
Fleet Washing · Goshen, Indiana · via Google
CM
Colin M.
Fleet manager
Apr 5, 2026
Verified fleet email domain14 jobs with vendor3 yr 4 mo customer
Scaled with us
They set up a scheduled wash program for our tow truck fleet in Goshen. We finally have one vendor instead of five.
Fleet Washing · Goshen, Indiana · via Google
CD
Colin D.
Dispatch manager
Feb 10, 2026
Verified fleet email domain25 jobs with vendor1 yr 1 mo customer
Downtime solved
Our construction pickup fleet in Goshen needed a vendor who could keep up with our routes. They wash at our yard so nobody has to leave the route.
Fleet Washing · Goshen, Indiana · via Yelp
SO
Seth O.
Operations director
Dec 29, 2025
Verified fleet email domain11 jobs with vendor9 mo customer
Best fleet vendor we have used
Our 18-wheeler fleet in Goshen had not had a proper wash in months. They show up on schedule, every week, without being chased.
Fleet Washing · Goshen, Indiana · via Google
SA
Sasha A.
Dispatch manager
Nov 2, 2025
Verified fleet email domain25 jobs with vendor4 yr 7 mo customer
Our trucks look sharp
They wash our landscaping truck fleet and log every service for compliance. Our drivers stopped complaining about the tunnel wash.
Fleet Washing · Goshen, Indiana · via Facebook
PP
Priscilla P.
Dealership manager
Sep 4, 2025
Verified dealership email domain38 jobs with vendor2 yr 3 mo customer
Fleet program that works
Our construction pickup fleet needed interior and exterior cleaning between routes. We finally have one vendor instead of five.
Fleet Washing · Goshen, Indiana · via Google
DE
Diego E.
Dispatch manager
Aug 1, 2025
Verified fleet email domain36 jobs with vendor2 yr 4 mo customer
Works, with issues
We run a catering van fleet and needed a recurring wash program in Goshen. Very good overall. A couple of units needed a second pass.
Fleet Washing · Goshen, Indiana · via Facebook
CF
Clay F.
Logistics manager
Jul 24, 2025
Verified logistics email domain24 jobs with vendor3 mo customer
Worth the switch
We onboarded our dealership inventory to their fleet program in Goshen. Every unit is logged and photographed for our records.
Fleet Washing · Goshen, Indiana · via Direct
CT
Caleb T.
Fleet manager
Jul 17, 2025
Role not verified29 jobs with vendor2 yr 5 mo customer
Mixed program
Our paratransit bus fleet needed to look sharp for a client delivery in Goshen. Good work. Onboarding took longer than we planned.
Fleet Washing · Goshen, Indiana · via Facebook
TQ
Tara Q.
Operations director
Jun 17, 2025
Verified fleet email domain4 jobs with vendor9 mo customer
Works, with issues
Average service. We had to follow up on every invoice. They used our water without asking.
Fleet Washing · Goshen, Indiana · via Google
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