Silverback Auto Spa

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Cincinnati Insurance — $2M / $4M aggregate

  verified

  Expires Sep 4, 2027

• Workers' compensation

  Cincinnati Insurance — statutory limits, 6 employees covered

  verified

  Expires Dec 26, 2026

• Business license

  State contractor registration #948663

  verified

  Expires May 23, 2027

• Stormwater / NPDES permit

  No permit on file — no reclamation in use

  missing

  No expiry on file

• OSHA safety program

  Documented training program, 1 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 24 documented visits. These are the numbers a star rating hides.

On-time rate

97%

Arrived within the agreed service window

Rework rate

2%

Visits requiring a return trip

Response time

6h

Median time to first reply

Units per night

68

Documented nightly capacity

Retention

85%

Contracts renewed at term

Incidents / 1k

1.7

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterJun 2, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logJun 3, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  769

  Verified by

  Vendor system export

• COI on fileApr 16, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportSep 24, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  543

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

No disputes have been filed against this listing.

9 of 10 reviews come from a verified operator role. Roles on this listing: Dealership manager, Rideshare driver, Realtor, Collector, Vehicle owner.

• AB

  Anita B.

  Dealership manager

  Aug 28, 2026

  Verified dealership email domain14 jobs with vendor4 yr 3 mo customer

  Okay overall

  Great communication from booking to finish in Hopkinsville. Good service. I would have liked a text when they were on the way.

  Mobile Detailing · Hopkinsville, Kentucky · via Google

• VU

  Vernon U.

  Rideshare driver

  Jul 12, 2026

  Verified platform driver account14 jobs with vendor1 yr 5 mo customer

  Okay overall

  Booked the interior and exterior package for my Subaru Outback. Solid detail. The trunk area could have used one more pass.

  Mobile Detailing · Hopkinsville, Kentucky · via Google

• SA

  Sabrina A.

  Realtor

  May 9, 2026

  Role not verified33 jobs with vendor2 yr 3 mo customer

  My car looks amazing

  The detailer was professional, on time, and clearly cared about the result. The headlights look brand new after they polished them.

  Mobile Detailing · Hopkinsville, Kentucky · via Facebook

• GJ

  Gordon J.

  Collector

  Mar 22, 2026

  Verified vehicle registration16 jobs with vendor2 yr 1 mo customer

  Okay overall

  The ceramic coating they applied in Hopkinsville has made washing so much easier. Would book again. Rescheduling once was a minor hassle.

  Mobile Detailing · Hopkinsville, Kentucky · via Facebook

• LK

  Lydia K.

  Realtor

  Jan 7, 2026

  Verified brokerage license16 jobs with vendor3 yr 2 mo customer

  Worth every penny

  I have tried every car wash in Hopkinsville and this is the one I keep coming back to. They were careful around the trim and badges.

  Mobile Detailing · Hopkinsville, Kentucky · via Google

• IP

  Isaiah P.

  Dealership manager

  Dec 27, 2025

  Verified dealership email domain19 jobs with vendor1 yr 4 mo customer

  Best detail in town

  Had them out to my place in Hopkinsville for a ceramic coating on my GMC Sierra. It rained the next day and the water beaded right off.

  Mobile Detailing · Hopkinsville, Kentucky · via Yelp

• AP

  Adriana P.

  Rideshare driver

  Dec 15, 2025

  Verified platform driver account11 jobs with vendor10 mo customer

  Convenient and thorough

  I manage several vehicles and use them for all of them in Hopkinsville. They were careful around the trim and badges.

  Mobile Detailing · Hopkinsville, Kentucky · via Yelp

• HT

  Hannah T.

  Rideshare driver

  Nov 11, 2025

  Verified platform driver account39 jobs with vendor2 yr 5 mo customer

  My car looks amazing

  They detailed my Dodge Charger at my office parking lot in Hopkinsville. They were careful around the trim and badges.

  Mobile Detailing · Hopkinsville, Kentucky · via Direct

• PN

  Priscilla N.

  Vehicle owner

  Sep 30, 2025

  Verified vehicle registration37 jobs with vendor4 yr customer

  Worth every penny

  They came to my apartment complex in Hopkinsville with their own water and power. They were careful around the trim and badges.

  Mobile Detailing · Hopkinsville, Kentucky · via Google

• CT

  Cody T.

  Rideshare driver

  May 30, 2025

  Verified platform driver account20 jobs with vendor5 mo customer

  Incredible mobile service

  Scheduled a full detail for my Chevy Tahoe and it came out flawless. It rained the next day and the water beaded right off.

  Mobile Detailing · Hopkinsville, Kentucky · via Facebook

No signed-in customer has reviewed this listing yet.