Onyx Detail Co.

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Travelers — $5M umbrella aggregate

  verified

  Expires Apr 23, 2027

• Workers' compensation

  Travelers — statutory limits, 18 employees covered

  verified

  Expires Jun 6, 2027

• Business license

  State contractor registration #134142

  verified

  Expires Apr 2, 2027

• Stormwater / NPDES permit

  State general permit for exterior cleaning discharge

  verified

  Expires Mar 28, 2027

• OSHA safety program

  Documented training program, 0 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 41 documented visits. These are the numbers a star rating hides.

On-time rate

92%

Arrived within the agreed service window

Rework rate

4%

Visits requiring a return trip

Response time

10h

Median time to first reply

Units per night

49

Documented nightly capacity

Retention

90%

Contracts renewed at term

Incidents / 1k

0.9

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterJul 19, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logJul 10, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  422

  Verified by

  Vendor system export

• COI on fileMar 3, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportFeb 20, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  473

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

• Upheld — review standsOpened Sep 4, 2026 · Closed Sep 21, 2026

  Reviewer claim

  Claims the crew arrived outside the agreed service window.

  Business response

  Vendor provided GPS arrival records and the signed service window confirmation.

  Evidence on record

  GPS arrival log, signed service window

8 of 9 reviews come from a verified operator role. Roles on this listing: Dealership manager, Vehicle owner, Rideshare driver, Collector, Fleet manager, Realtor.

• TZ

  Terrance Z.

  Dealership manager

  Oct 10, 2026

  Verified dealership email domain20 jobs with vendor1 yr 7 mo customer

  Convenient and thorough

  Full interior shampoo on my Nissan Rogue and the seats look brand new. They did not rush a single step.

  Mobile Detailing · Indianapolis, Indiana · via Yelp

• ME

  Marco E.

  Vehicle owner

  Aug 25, 2026

  Verified vehicle registration16 jobs with vendor1 yr 2 mo customer

  Mixed experience

  My Volkswagen Tiguan is my daily driver and it shows — not anymore. Good service. I would have liked a text when they were on the way.

  Mobile Detailing · Indianapolis, Indiana · via Google

• PQ

  Priscilla Q.

  Rideshare driver

  Apr 12, 2026

  Verified platform driver account36 jobs with vendor7 mo customer

  Convenient and thorough

  Great communication from booking to finish in Indianapolis. Tires and trim were dressed perfectly — not greasy at all.

  Mobile Detailing · Indianapolis, Indiana · via Google

• JK

  Jasmine K.

  Collector

  Mar 11, 2026

  Verified vehicle registration11 jobs with vendor2 yr 4 mo customer

  Worth every penny

  Same-day booking in Indianapolis and they still took their time. Zero swirl marks after the polish.

  Mobile Detailing · Indianapolis, Indiana · via Yelp

• DH

  Delia H.

  Collector

  Mar 8, 2026

  Verified vehicle registration20 jobs with vendor2 yr 10 mo customer

  Fine work, slow service

  I was skeptical about a mobile detail, but my Honda Civic looks incredible. Very good work. They missed a spot on the rear bumper but fixed it when I pointed it out.

  Mobile Detailing · Indianapolis, Indiana · via Google

• YS

  Yolanda S.

  Collector

  Mar 2, 2026

  Verified vehicle registration10 jobs with vendor1 yr 3 mo customer

  Flawless work

  Booked online, confirmed in minutes, detailed the next morning in Indianapolis. The interior smelled brand new when they finished.

  Mobile Detailing · Indianapolis, Indiana · via Google

• LE

  Luis E.

  Fleet manager

  Dec 17, 2025

  Verified fleet email domain12 jobs with vendor1 yr 8 mo customer

  Looks brand new

  The convenience of a mobile detail in Indianapolis is worth every penny. The glass was crystal clear inside and out.

  Mobile Detailing · Indianapolis, Indiana · via Yelp

• QI

  Quentin I.

  Collector

  Dec 14, 2025

  Verified vehicle registration31 jobs with vendor1 yr 6 mo customer

  Expected more

  My BMW X5 had not been properly cleaned in two years. Really happy with it, though the price is on the higher end for the area.

  Mobile Detailing · Indianapolis, Indiana · via Direct

• RJ

  Reggie J.

  Realtor

  Sep 17, 2025

  Role not verified19 jobs with vendor4 yr 7 mo customer

  Best detail in town

  My Toyota Camry is my daily driver and it shows — not anymore. They even cleaned the door jambs and the trunk seal.

  Mobile Detailing · Indianapolis, Indiana · via Google

No signed-in customer has reviewed this listing yet.