Riverbend Fleet Solutions

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Cincinnati Insurance — $1M / $2M aggregate

  verified

  Expires Jul 15, 2027

• Workers' compensation

  Cincinnati Insurance — statutory limits, 6 employees covered

  verified

  Expires Jun 16, 2027

• Business license

  State contractor registration #884619

  verified

  Expires Aug 15, 2027

• Stormwater / NPDES permit

  State general permit for exterior cleaning discharge

  verified

  Expires Feb 6, 2027

• OSHA safety program

  Documented training program, 0 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 25 documented visits. These are the numbers a star rating hides.

On-time rate

98%

Arrived within the agreed service window

Rework rate

5%

Visits requiring a return trip

Response time

5h

Median time to first reply

Units per night

66

Documented nightly capacity

Retention

85%

Contracts renewed at term

Incidents / 1k

3.4

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterMay 16, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logJan 9, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  370

  Verified by

  Vendor system export

• COI on fileFeb 15, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportSep 26, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  366

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

No disputes have been filed against this listing.

9 of 10 reviews come from a verified operator role. Roles on this listing: Dispatch manager, Dealership manager, Transportation supervisor, Logistics manager, Maintenance supervisor, Operations director.

• RS

  Rafael S.

  Dispatch manager

  May 2, 2026

  Verified fleet email domain39 jobs with vendor2 yr 1 mo customer

  Works, with issues

  Our municipal service fleet needed to look sharp for a client delivery in Jacksonville. Pleased. Would like more notice when the schedule shifts.

  Fleet Washing · Jacksonville, Florida · via Yelp

• CC

  Carmen C.

  Dealership manager

  Apr 24, 2026

  Verified dealership email domain35 jobs with vendor2 yr 9 mo customer

  Compliance made easy

  They handle our municipal service fleet at the yard in Jacksonville. The interiors get done too, which our drivers appreciate.

  Fleet Washing · Jacksonville, Florida · via Google

• PW

  Preston W.

  Transportation supervisor

  Feb 3, 2026

  Verified fleet email domain7 jobs with vendor1 yr customer

  Needs improvement

  Our limo and black-car fleet was going through the tunnel wash twice a week. Trucks look great. The interior service is an add-on, not included.

  Fleet Washing · Jacksonville, Florida · via Direct

• CM

  Cedric M.

  Logistics manager

  Jan 23, 2026

  Role not verified12 jobs with vendor2 yr customer

  Our trucks look sharp

  We moved our paratransit bus fleet off the tunnel wash and onto their program. Our drivers stopped complaining about the tunnel wash.

  Fleet Washing · Jacksonville, Florida · via Google

• TS

  Tessa S.

  Dispatch manager

  Jan 17, 2026

  Verified fleet email domain19 jobs with vendor1 yr 4 mo customer

  Consistent and reliable

  They wash our school bus fleet on-site in Jacksonville every week. They use water reclamation, which keeps us compliant.

  Fleet Washing · Jacksonville, Florida · via Google

• DY

  Desmond Y.

  Transportation supervisor

  Dec 29, 2025

  Verified fleet email domain30 jobs with vendor2 yr 11 mo customer

  Our trucks look sharp

  Our ambulance fleet needed interior and exterior cleaning between routes. The decals and wraps are still perfect — no damage.

  Fleet Washing · Jacksonville, Florida · via Google

• FT

  Frank T.

  Dealership manager

  Nov 2, 2025

  Verified dealership email domain7 jobs with vendor3 yr 7 mo customer

  Consistent and reliable

  They handle our paratransit bus fleet and our yard equipment in Jacksonville. Our fleet looks consistent across every unit now.

  Fleet Washing · Jacksonville, Florida · via Yelp

• MM

  Molly M.

  Maintenance supervisor

  Sep 4, 2025

  Verified fleet email domain9 jobs with vendor2 yr 9 mo customer

  Fine, not great

  Our shuttle bus fleet looks like a rolling billboard again. Good work. Onboarding took longer than we planned.

  Fleet Washing · Jacksonville, Florida · via Google

• TQ

  Tessa Q.

  Operations director

  Jul 10, 2025

  Verified fleet email domain18 jobs with vendor2 yr 5 mo customer

  Best fleet vendor we have used

  Our HVAC service van fleet was going through the tunnel wash twice a week. They flag damage and maintenance issues they spot during washes.

  Fleet Washing · Jacksonville, Florida · via Yelp

• DR

  Dustin R.

  Maintenance supervisor

  Jun 8, 2025

  Verified fleet email domain33 jobs with vendor1 yr 10 mo customer

  Compliance made easy

  We needed our catering van fleet cleaned without pulling drivers off route in Jacksonville. They wash at our yard so nobody has to leave the route.

  Fleet Washing · Jacksonville, Florida · via Yelp

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