Rook Fleet Solutions

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Liberty Mutual — $1M / $2M aggregate

  verified

  Expires Mar 27, 2027

• Workers' compensation

  Liberty Mutual — statutory limits, 3 employees covered

  verified

  Expires Aug 12, 2027

• Business license

  State contractor registration #129133

  verified

  Expires Aug 28, 2027

• Stormwater / NPDES permit

  State general permit for power washing discharge

  verified

  Expires Aug 5, 2027

• OSHA safety program

  Documented training program, 2 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 30 documented visits. These are the numbers a star rating hides.

On-time rate

93%

Arrived within the agreed service window

Rework rate

2%

Visits requiring a return trip

Response time

14h

Median time to first reply

Units per night

67

Documented nightly capacity

Retention

89%

Contracts renewed at term

Incidents / 1k

3.9

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterFeb 24, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logSep 5, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  898

  Verified by

  Vendor system export

• COI on fileMay 27, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportMar 6, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  674

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

• Removed — review withdrawnOpened Jul 20, 2026 · Closed Aug 7, 2026

  Reviewer claim

  Claims two units were skipped during the billing period.

  Business response

  Vendor provided the per-unit service log and corrected the invoice.

  Evidence on record

  Per-unit service log, corrected invoice

7 of 8 reviews come from a verified operator role. Roles on this listing: Fleet manager, Logistics manager, Transportation supervisor, Dispatch manager, Dealership manager.

• DC

  Delia C.

  Fleet manager

  Aug 9, 2026

  Verified fleet email domain28 jobs with vendor3 yr 2 mo customer

  Our trucks look sharp

  They set up a scheduled wash program for our limo and black-car fleet in Miami. Our DOT inspections have been clean since we switched.

  Fleet Washing · Miami, Florida · via Google

• KI

  Kara I.

  Logistics manager

  Jul 15, 2026

  Role not verified22 jobs with vendor4 yr 3 mo customer

  Consistent and reliable

  Our tow truck fleet in Miami had not had a proper wash in months. No more water spots on the windshields.

  Fleet Washing · Miami, Florida · via Google

• BN

  Beth N.

  Transportation supervisor

  May 19, 2026

  Verified fleet email domain9 jobs with vendor2 yr 9 mo customer

  Decent, inconsistent

  They wash our school bus fleet at our Miami yard before the morning dispatch. Only four stars because the first wash ran long and pushed our dispatch.

  Fleet Washing · Miami, Florida · via Google

• CS

  Camille S.

  Logistics manager

  Feb 3, 2026

  Verified logistics email domain18 jobs with vendor2 yr 10 mo customer

  Mixed program

  They built a wash schedule around our dump truck fleet in Miami. Solid service. The per-unit price is a bit high for our volume.

  Fleet Washing · Miami, Florida · via Google

• FN

  Frank N.

  Dispatch manager

  Nov 8, 2025

  Verified fleet email domain13 jobs with vendor2 yr 11 mo customer

  Scaled with us

  Our delivery sprinter fleet was failing DOT appearance standards. They handle the paperwork and the COI for our procurement team.

  Fleet Washing · Miami, Florida · via Google

• EV

  Elena V.

  Dealership manager

  Sep 29, 2025

  Verified dealership email domain25 jobs with vendor1 yr 11 mo customer

  Downtime solved

  We switched our school bus fleet to their mobile fleet washing in Miami. They flag damage and maintenance issues they spot during washes.

  Fleet Washing · Miami, Florida · via Google

• MM

  Marco M.

  Dispatch manager

  Sep 14, 2025

  Verified fleet email domain30 jobs with vendor3 yr 8 mo customer

  Fine, not great

  Our ambulance fleet was the dirtiest thing on the lot — not anymore. Trucks look great. The interior service is an add-on, not included.

  Fleet Washing · Miami, Florida · via Google

• AR

  Amber R.

  Dealership manager

  May 12, 2025

  Verified dealership email domain35 jobs with vendor4 yr 11 mo customer

  Scaled with us

  We hired them for our food-grade refrigerated trailer fleet and added decal-safe washing. They handle the paperwork and the COI for our procurement team.

  Fleet Washing · Miami, Florida · via Yelp

No signed-in customer has reviewed this listing yet.