Willow Exterior Cleaning

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Liberty Mutual — $1M / $2M aggregate

  verified

  Expires May 28, 2027

• Workers' compensation

  Liberty Mutual — statutory limits, 6 employees covered — lapsed

  expired

  Expires Oct 15, 2026

• Business license

  State contractor registration #252416

  verified

  Expires Dec 18, 2026

• Stormwater / NPDES permit

  State general permit for exterior cleaning discharge

  verified

  Expires Dec 28, 2026

• OSHA safety program

  Documented training program, 0 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 28 documented visits. These are the numbers a star rating hides.

On-time rate

97%

Arrived within the agreed service window

Rework rate

2%

Visits requiring a return trip

Response time

6h

Median time to first reply

Units per night

70

Documented nightly capacity

Retention

85%

Contracts renewed at term

Incidents / 1k

0.9

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterJan 30, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logMay 24, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  776

  Verified by

  Vendor system export

• COI on fileJan 15, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Stormwater logSep 9, 2026

  Stormwater discharge log

  Record of water recovered, method used, and discharge destination for each wash event.

  Verified by

  Third-party compliance review

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

• Upheld — review standsOpened Mar 8, 2026 · Closed Mar 28, 2026

  Reviewer claim

  Claims a section of the property was not cleaned.

  Business response

  Vendor provided before-and-after photos covering the disputed area.

  Evidence on record

  Timestamped before-and-after photos

6 of 6 reviews come from a verified operator role. Roles on this listing: Building engineer, Property manager, Retail operations manager, Restaurant owner.

• RD

  Roland D.

  Building engineer

  Oct 3, 2026

  Verified facility email domain20 jobs with vendor7 mo customer

  Finally clean

  Booked commercial pressure washing in New York and they handled the water and permits. They used the right pressure so nothing was damaged.

  Commercial Pressure Washing · New York, New York · via Yelp

• TQ

  Theresa Q.

  Property manager

  Mar 12, 2026

  Verified property management license22 jobs with vendor1 yr 2 mo customer

  Great commercial service

  Our shopping center walkway was a grease magnet — not anymore. The building looks like it was just built.

  Commercial Pressure Washing · New York, New York · via Yelp

• DG

  Danielle G.

  Retail operations manager

  Mar 11, 2026

  Verified retail email domain27 jobs with vendor4 yr 9 mo customer

  Professional and fast

  They removed oil stains from our grocery store sidewalk that I thought were permanent. They cleaned the dumpster pad and the smell is gone.

  Commercial Pressure Washing · New York, New York · via Facebook

• RJ

  Ramon J.

  Restaurant owner

  Dec 21, 2025

  Verified food service permit4 jobs with vendor4 yr 7 mo customer

  Night and day difference

  Booked them for the restaurant patio after a bad storm in New York. Our customers noticed the difference the same day.

  Commercial Pressure Washing · New York, New York · via Direct

• RK

  Rachel K.

  Retail operations manager

  Aug 1, 2025

  Verified retail email domain32 jobs with vendor4 yr 1 mo customer

  Decent clean

  Our sidewalk in New York is now part of our monthly maintenance. The concrete looks much better. A few stubborn stains remain.

  Commercial Pressure Washing · New York, New York · via Facebook

• VD

  Vanessa D.

  Property manager

  Jun 13, 2025

  Verified property management license9 jobs with vendor1 yr 9 mo customer

  Okay service

  Our fast-casual patio had rust stains and graffiti — both gone. Very good work overall, though the noise during business hours was a factor.

  Commercial Pressure Washing · New York, New York · via Google

No signed-in customer has reviewed this listing yet.