Fleet$$$Claimed (sample data)

Rook Fleet Solutions

St. Louis, Missouri · 4 years in business

4.537 credentialed reviews

Recurring on-site fleet washing programs for vans, trucks, and buses in St. Louis.

  • Compliance partial
  • 92% on time
  • 4 proof records
  • 1 resolved

Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Solutions. This business is not yet in our directory, so no real data exists for it on this page.

Sample record snapshot

Compliance file
partial

Verified Aug 22, 2026

On-time rate
92%

Trailing 12 months

Proof records
4

Attached to this listing

Disputes
1

All resolved

Sample compliance file

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

  • General liability insurance

    Auto-Owners — $5M umbrella aggregate

    verified

    Expires May 19, 2027

  • Workers' compensation

    Auto-Owners — statutory limits, 3 employees covered

    verified

    Expires Nov 29, 2026

  • Business license

    State contractor registration No. 122237

    verified

    Expires Dec 12, 2026

  • Stormwater / NPDES permit

    No permit on file — no reclamation in use

    missing

    No expiry on file

  • OSHA safety program

    Documented training program, 2 recordable incidents in 12 months

    verified

    No expiry on file

Water reclamation and discharge

Method
Potable water, no reclamation
Discharge plan
Direct discharge to landscaped area

Sample operational scorecard

Trailing 12 months, drawn from 181 documented visits. These are the numbers a star rating hides.

On-time rate
92%

Arrived within the agreed service window

Rework rate
3%

Visits requiring a return trip

Response time
18h

Median time to first reply

Units per night
54

Documented nightly capacity

Retention
83%

Contracts renewed at term

Incidents / 1k
3.3

Recordable incidents per 1,000 visits

Sample proof-of-work records

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

  • Before / afterSep 9, 2026

    Before and after documentation

    Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

    Verified by
    WashAttest field audit
  • Wash logDec 30, 2025

    Wash log export

    Per-visit log recording date, unit identifiers, services performed, and the crew on site.

    Units covered
    168
    Verified by
    Vendor system export
  • COI on fileMay 19, 2026

    Certificate of insurance on file

    Current certificate naming the required additional insured, re-verified at each renewal.

    Verified by
    Carrier-issued certificate
  • Per-unit reportAug 1, 2026

    Per-unit service report

    Unit-level report reconciling units serviced against units billed for the billing period.

    Units covered
    832
    Verified by
    WashAttest reconciliation

Sample dispute and response protocol

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

  • Amended — review correctedOpened Dec 16, 2025 · Closed Jan 13, 2026
    Reviewer claim
    Claims the final invoice exceeded the quoted amount.
    Business response
    Vendor provided the signed quote and the approved change order for the added scope.
    Evidence on record
    Signed quote and approved change order

Sample credentialed reviews

35 of 37 reviews come from a verified operator role. Roles on this listing: Operations director, Fleet manager, Dealership manager, Transportation supervisor, Logistics manager, Maintenance supervisor, Dispatch manager.

  • Jonah G.

    Operations director

    Oct 16, 2026

    Verified fleet email domain24 jobs with vendor7 mo customer

    Compliance made easy

    They wash our shuttle bus fleet overnight so the trucks roll out clean. We finally have one vendor instead of five.

    Fleet Washing · St. Louis, Missouri · via Yelp

  • Dana Q.

    Fleet manager

    Oct 8, 2026

    Verified fleet email domain20 jobs with vendor5 mo customer

    Our trucks look sharp

    They handle our school bus fleet at the yard in St. Louis. No more water spots on the windshields.

    Fleet Washing · St. Louis, Missouri · via Direct

  • Marlon C.

    Fleet manager

    Oct 7, 2026

    Verified fleet email domain30 jobs with vendor2 yr 1 mo customer

    Downtime solved

    They wash our municipal service fleet with water reclamation on-site in St. Louis. They flag damage and maintenance issues they spot during washes.

    Fleet Washing · St. Louis, Missouri · via Google

  • Marco S.

    Dealership manager

    Sep 9, 2026

    Verified dealership email domain28 jobs with vendor1 yr 11 mo customer

    Best fleet vendor we have used

    They wash our construction pickup fleet and log every service for compliance. Our fleet looks consistent across every unit now.

    Fleet Washing · St. Louis, Missouri · via Direct

  • Rowan O.

    Transportation supervisor

    Aug 18, 2026

    Verified fleet email domain8 jobs with vendor1 yr customer

    Compliance made easy

    We needed a vendor who could handle a 22-van last-mile fleet at scale in St. Louis. They show up on schedule, every week, without being chased.

    Fleet Washing · St. Louis, Missouri · via Direct

  • Simon M.

    Operations director

    Aug 17, 2026

    Verified fleet email domain36 jobs with vendor4 yr 2 mo customer

    Decent, inconsistent

    They built a wash schedule around our delivery sprinter fleet in St. Louis. Pleased. Would like more notice when the schedule shifts.

    Fleet Washing · St. Louis, Missouri · via Google

  • Wendy D.

    Transportation supervisor

    Aug 17, 2026

    Verified fleet email domain17 jobs with vendor1 yr 1 mo customer

    Fine, not great

    They do the work, but we have had units missed more than once. Interiors were not touched despite being in the scope.

    Fleet Washing · St. Louis, Missouri · via Google

  • Alicia R.

    Logistics manager

    Aug 14, 2026

    Verified logistics email domain19 jobs with vendor2 yr 1 mo customer

    Mixed program

    We switched our limo and black-car fleet to their mobile fleet washing in St. Louis. Good work. Onboarding took longer than we planned.

    Fleet Washing · St. Louis, Missouri · via Google

  • Hannah Z.

    Maintenance supervisor

    Jul 26, 2026

    Verified fleet email domain24 jobs with vendor2 yr 1 mo customer

    Mixed program

    They wash our rental car fleet with water reclamation on-site in St. Louis. Happy with the results. Reporting could be more detailed.

    Fleet Washing · St. Louis, Missouri · via Google

  • Seth P.

    Logistics manager

    May 24, 2026

    Verified logistics email domain12 jobs with vendor11 mo customer

    Downtime solved

    We run a tow truck fleet and needed a recurring wash program in St. Louis. They flag damage and maintenance issues they spot during washes.

    Fleet Washing · St. Louis, Missouri · via Google

  • Adriana C.

    Operations director

    Apr 19, 2026

    Verified fleet email domain18 jobs with vendor8 mo customer

    Our trucks look sharp

    We needed our landscaping truck fleet cleaned without pulling drivers off route in St. Louis. Our DOT inspections have been clean since we switched.

    Fleet Washing · St. Louis, Missouri · via Google

  • Beth Z.

    Dispatch manager

    Mar 25, 2026

    Verified fleet email domain15 jobs with vendor11 mo customer

    Consistent and reliable

    We hired them for our tow truck fleet and added decal-safe washing. The decals and wraps are still perfect — no damage.

    Fleet Washing · St. Louis, Missouri · via Yelp

  • Chloe L.

    Dealership manager

    Mar 14, 2026

    Verified dealership email domain27 jobs with vendor3 yr 9 mo customer

    Best fleet vendor we have used

    We run a ambulance fleet and needed consistent, documented washes. Our fleet looks consistent across every unit now.

    Fleet Washing · St. Louis, Missouri · via Yelp

  • Arturo B.

    Operations director

    Feb 26, 2026

    Verified fleet email domain8 jobs with vendor2 yr 11 mo customer

    Fine, not great

    We run a school bus fleet and needed a recurring wash program in St. Louis. Pleased. Would like more notice when the schedule shifts.

    Fleet Washing · St. Louis, Missouri · via Google

  • Derek G.

    Maintenance supervisor

    Feb 23, 2026

    Verified fleet email domain19 jobs with vendor2 yr 3 mo customer

    Okay service

    Decent program. The reporting is not detailed enough for us. Turnaround slipped from overnight to mid-morning.

    Fleet Washing · St. Louis, Missouri · via Facebook

  • Bryce B.

    Dispatch manager

    Feb 8, 2026

    Verified fleet email domain9 jobs with vendor1 yr 7 mo customer

    Needs improvement

    They wash our municipal service fleet at our St. Louis yard before the morning dispatch. Good work. Onboarding took longer than we planned.

    Fleet Washing · St. Louis, Missouri · via Yelp

  • Joy O.

    Dispatch manager

    Jan 15, 2026

    Verified fleet email domain33 jobs with vendor1 yr 2 mo customer

    Compliance made easy

    Our tow truck fleet was failing DOT appearance standards. They scaled from 12 units to 40 without missing a beat.

    Fleet Washing · St. Louis, Missouri · via Facebook

  • Omar F.

    Transportation supervisor

    Dec 22, 2025

    Verified fleet email domain32 jobs with vendor1 yr 10 mo customer

    Our trucks look sharp

    They built a wash schedule around our municipal service fleet in St. Louis. We cut our wash spend by a third.

    Fleet Washing · St. Louis, Missouri · via Facebook

  • Miguel U.

    Fleet manager

    Dec 20, 2025

    Verified fleet email domain19 jobs with vendor3 yr 2 mo customer

    Mixed program

    They wash the rental car fleet but the interiors are inconsistent. Turnaround slipped from overnight to mid-morning.

    Fleet Washing · St. Louis, Missouri · via Facebook

  • Rosa W.

    Operations director

    Nov 28, 2025

    Role not verified25 jobs with vendor2 yr 1 mo customer

    Consistent and reliable

    Our municipal service fleet is our brand on the road — they keep it looking right. They handle the paperwork and the COI for our procurement team.

    Fleet Washing · St. Louis, Missouri · via Google

  • Annette D.

    Operations director

    Nov 24, 2025

    Verified fleet email domain12 jobs with vendor8 mo customer

    Not reliable

    We moved back to our previous vendor. Billing was inconsistent month to month.

    Fleet Washing · St. Louis, Missouri · via Yelp

  • Dominic B.

    Dealership manager

    Nov 22, 2025

    Verified dealership email domain32 jobs with vendor1 yr 3 mo customer

    Needs improvement

    Our ambulance fleet needed to look sharp for a client delivery in St. Louis. Good program overall. One unit was missed in the first week.

    Fleet Washing · St. Louis, Missouri · via Google

  • Sonia Q.

    Dealership manager

    Nov 18, 2025

    Verified dealership email domain36 jobs with vendor3 yr 1 mo customer

    Worth the switch

    We onboarded our rental car fleet to their fleet program in St. Louis. Downtime dropped to almost nothing.

    Fleet Washing · St. Louis, Missouri · via Google

  • Sasha Y.

    Logistics manager

    Nov 18, 2025

    Role not verified30 jobs with vendor4 yr 4 mo customer

    Consistent and reliable

    Our dump truck fleet in St. Louis gets washed before every inspection. They show up on schedule, every week, without being chased.

    Fleet Washing · St. Louis, Missouri · via Direct

  • Theresa B.

    Dealership manager

    Nov 10, 2025

    Verified dealership email domain15 jobs with vendor2 yr 8 mo customer

    Mixed program

    They wash our 22-van last-mile fleet on-site in St. Louis every week. Trucks look great. The interior service is an add-on, not included.

    Fleet Washing · St. Louis, Missouri · via Facebook

  • Roberto W.

    Maintenance supervisor

    Oct 18, 2025

    Verified fleet email domain18 jobs with vendor3 yr 5 mo customer

    Best fleet vendor we have used

    Our HVAC service van fleet was going through the tunnel wash twice a week. The interiors get done too, which our drivers appreciate.

    Fleet Washing · St. Louis, Missouri · via Direct

  • Alvin H.

    Transportation supervisor

    Oct 16, 2025

    Verified fleet email domain36 jobs with vendor2 yr 10 mo customer

    Downtime solved

    Booked fleet washing in St. Louis for our rental car fleet and never looked back. Our drivers stopped complaining about the tunnel wash.

    Fleet Washing · St. Louis, Missouri · via Google

  • Odette J.

    Transportation supervisor

    Sep 29, 2025

    Verified fleet email domain23 jobs with vendor4 yr 6 mo customer

    Needs improvement

    Managing a limo and black-car fleet means downtime is expensive — they work around it. Effective program. We had to chase one invoice.

    Fleet Washing · St. Louis, Missouri · via Google

  • Kurt E.

    Logistics manager

    Sep 5, 2025

    Verified logistics email domain32 jobs with vendor1 yr customer

    Fleet program that works

    Our 18-wheeler fleet was costing us a fortune at the tunnel wash. We cut our wash spend by a third.

    Fleet Washing · St. Louis, Missouri · via Google

  • Elijah M.

    Dispatch manager

    Aug 9, 2025

    Verified fleet email domain30 jobs with vendor1 yr 5 mo customer

    Our trucks look sharp

    Our utility truck fleet looks like a rolling billboard again. They flag damage and maintenance issues they spot during washes.

    Fleet Washing · St. Louis, Missouri · via Yelp

  • Miles R.

    Fleet manager

    Aug 2, 2025

    Verified fleet email domain19 jobs with vendor4 yr 3 mo customer

    Decent, inconsistent

    We run a shuttle bus fleet and needed consistent, documented washes. Effective program. We had to chase one invoice.

    Fleet Washing · St. Louis, Missouri · via Google

  • Curtis U.

    Operations director

    Jul 17, 2025

    Verified fleet email domain26 jobs with vendor1 mo customer

    Worth the switch

    We moved our ambulance fleet off the tunnel wash and onto their program. Every unit is logged and photographed for our records.

    Fleet Washing · St. Louis, Missouri · via Google

  • Grace I.

    Maintenance supervisor

    Jul 13, 2025

    Verified fleet email domain21 jobs with vendor3 yr 9 mo customer

    Scaled with us

    They wash our paratransit bus fleet on-site in St. Louis every week. We finally have one vendor instead of five.

    Fleet Washing · St. Louis, Missouri · via Direct

  • Grace P.

    Fleet manager

    May 30, 2025

    Verified fleet email domain14 jobs with vendor3 yr 11 mo customer

    Scaled with us

    They wash our box truck fleet at our St. Louis yard before the morning dispatch. They use water reclamation, which keeps us compliant.

    Fleet Washing · St. Louis, Missouri · via Google

  • Ivy K.

    Fleet manager

    May 25, 2025

    Verified fleet email domain10 jobs with vendor3 yr 1 mo customer

    Our trucks look sharp

    Our rental car fleet in St. Louis needed a vendor who could keep up with our routes. They handle the paperwork and the COI for our procurement team.

    Fleet Washing · St. Louis, Missouri · via Google

  • Troy O.

    Fleet manager

    May 22, 2025

    Verified fleet email domain30 jobs with vendor4 yr 8 mo customer

    Decent, inconsistent

    Our landscaping truck fleet was costing us a fortune at the tunnel wash. Happy with the results. Reporting could be more detailed.

    Fleet Washing · St. Louis, Missouri · via Google

  • Nora P.

    Fleet manager

    May 8, 2025

    Verified fleet email domain17 jobs with vendor4 yr customer

    Worth the switch

    We switched our utility truck fleet to their mobile fleet washing in St. Louis. They handle the paperwork and the COI for our procurement team.

    Fleet Washing · St. Louis, Missouri · via Google

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