Fleet$$$Unclaimed

Rook Fleet Wash

Surprise, Arizona · 19 years in business

4.521 credentialed reviews

A fleet wash vendor handling scheduled exterior and interior cleaning at your yard.

  • Compliance verified
  • 96% on time
  • 4 proof records
  • 1 resolved

Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Wash. This business is not yet in our directory, so no real data exists for it on this page.

Sample record snapshot

Compliance file
complete

Verified Oct 4, 2026

On-time rate
96%

Trailing 12 months

Proof records
4

Attached to this listing

Disputes
1

All resolved

Sample compliance file

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

  • General liability insurance

    Zurich North America — $1M / $1M aggregate

    verified

    Expires Oct 16, 2027

  • Workers' compensation

    Zurich North America — statutory limits, 24 employees covered

    verified

    Expires Apr 8, 2027

  • Business license

    State contractor registration No. 555506

    verified

    Expires Apr 18, 2027

  • Stormwater / NPDES permit

    State general permit for mobile washing discharge

    verified

    Expires Aug 29, 2027

  • OSHA safety program

    Documented training program, 0 recordable incidents in 12 months

    verified

    No expiry on file

Water reclamation and discharge

Method
Vacuum recovery to holding tank
Discharge plan
Hauled off site by licensed liquid waste hauler

Sample operational scorecard

Trailing 12 months, drawn from 102 documented visits. These are the numbers a star rating hides.

On-time rate
96%

Arrived within the agreed service window

Rework rate
2%

Visits requiring a return trip

Response time
10h

Median time to first reply

Units per night
43

Documented nightly capacity

Retention
82%

Contracts renewed at term

Incidents / 1k
2.0

Recordable incidents per 1,000 visits

Sample proof-of-work records

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

  • Before / afterMar 2, 2026

    Before and after documentation

    Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

    Verified by
    WashAttest field audit
  • Wash logMar 9, 2026

    Wash log export

    Per-visit log recording date, unit identifiers, services performed, and the crew on site.

    Units covered
    478
    Verified by
    Vendor system export
  • COI on fileFeb 18, 2026

    Certificate of insurance on file

    Current certificate naming the required additional insured, re-verified at each renewal.

    Verified by
    Carrier-issued certificate
  • Per-unit reportJun 11, 2026

    Per-unit service report

    Unit-level report reconciling units serviced against units billed for the billing period.

    Units covered
    482
    Verified by
    WashAttest reconciliation

Sample dispute and response protocol

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

  • Upheld — review standsOpened Mar 18, 2026 · Closed Apr 15, 2026
    Reviewer claim
    Claims the crew arrived outside the agreed service window.
    Business response
    Vendor provided GPS arrival records and the signed service window confirmation.
    Evidence on record
    GPS arrival log, signed service window

Sample credentialed reviews

19 of 21 reviews come from a verified operator role. Roles on this listing: Fleet manager, Transportation supervisor, Operations director, Dealership manager, Maintenance supervisor, Dispatch manager, Logistics manager.

  • Dwayne Y.

    Fleet manager

    Oct 25, 2026

    Verified fleet email domain1 job with vendor4 yr 1 mo customer

    Decent, inconsistent

    Our HVAC service van fleet was going through the tunnel wash twice a week. Good program overall. One unit was missed in the first week.

    Fleet Washing · Surprise, Arizona · via Google

  • Carmen S.

    Transportation supervisor

    Oct 8, 2026

    Verified fleet email domain7 jobs with vendor3 yr 1 mo customer

    Okay service

    We needed a vendor who could handle a delivery sprinter fleet at scale in Surprise. Effective program. We had to chase one invoice.

    Fleet Washing · Surprise, Arizona · via Google

  • Jerome J.

    Operations director

    Jul 16, 2026

    Role not verified2 jobs with vendor3 yr customer

    Best fleet vendor we have used

    Our delivery sprinter fleet was costing us a fortune at the tunnel wash. Every unit is logged and photographed for our records.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Kendall G.

    Dealership manager

    Jun 22, 2026

    Verified dealership email domain4 jobs with vendor1 yr 2 mo customer

    Decent, inconsistent

    The trucks look okay. Turnaround is slower than promised. The per-unit cost crept up without notice.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Lorraine M.

    Operations director

    May 18, 2026

    Verified fleet email domain9 jobs with vendor1 yr 3 mo customer

    Scaled with us

    Our landscaping truck fleet in Surprise needed a vendor who could keep up with our routes. Our insurance walkthrough went smoothly with the wash logs.

    Fleet Washing · Surprise, Arizona · via Direct

  • Caleb P.

    Fleet manager

    Apr 25, 2026

    Verified fleet email domain24 jobs with vendor1 yr 9 mo customer

    Compliance made easy

    We run a utility truck fleet and needed consistent, documented washes. Downtime dropped to almost nothing.

    Fleet Washing · Surprise, Arizona · via Google

  • Margot D.

    Maintenance supervisor

    Apr 8, 2026

    Verified fleet email domain30 jobs with vendor3 yr 1 mo customer

    Scaled with us

    We needed a vendor who could handle a limo and black-car fleet at scale in Surprise. We cut our wash spend by a third.

    Fleet Washing · Surprise, Arizona · via Google

  • Wesley W.

    Dispatch manager

    Mar 6, 2026

    Verified fleet email domain33 jobs with vendor3 yr 11 mo customer

    Mixed program

    We needed our utility truck fleet cleaned without pulling drivers off route in Surprise. Happy with the results. Reporting could be more detailed.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Colette L.

    Transportation supervisor

    Feb 16, 2026

    Verified fleet email domain8 jobs with vendor2 yr 10 mo customer

    Scaled with us

    We switched our tow truck fleet to their mobile fleet washing in Surprise. We finally have one vendor instead of five.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Kelsey D.

    Dealership manager

    Jan 31, 2026

    Verified dealership email domain26 jobs with vendor4 yr 7 mo customer

    Consistent and reliable

    Our 18-wheeler fleet is our brand on the road — they keep it looking right. They use water reclamation, which keeps us compliant.

    Fleet Washing · Surprise, Arizona · via Facebook

  • Beth Y.

    Maintenance supervisor

    Jan 3, 2026

    Verified fleet email domain18 jobs with vendor2 yr 11 mo customer

    Downtime solved

    Our tow truck fleet in Surprise had not had a proper wash in months. We finally have one vendor instead of five.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Adriana L.

    Operations director

    Dec 24, 2025

    Verified fleet email domain15 jobs with vendor3 yr 3 mo customer

    Compliance made easy

    They built a wash schedule around our limo and black-car fleet in Surprise. The interiors get done too, which our drivers appreciate.

    Fleet Washing · Surprise, Arizona · via Google

  • Isaiah Q.

    Transportation supervisor

    Dec 24, 2025

    Verified fleet email domain20 jobs with vendor2 yr 9 mo customer

    Works, with issues

    We run a 18-wheeler fleet and needed consistent, documented washes. Reliable. I would like a bit more flexibility on the wash window.

    Fleet Washing · Surprise, Arizona · via Google

  • Maya E.

    Operations director

    Dec 16, 2025

    Verified fleet email domain30 jobs with vendor2 yr 5 mo customer

    Mixed program

    Our catering van fleet was the dirtiest thing on the lot — not anymore. Only four stars because the first wash ran long and pushed our dispatch.

    Fleet Washing · Surprise, Arizona · via Google

  • Preston Y.

    Operations director

    Dec 8, 2025

    Verified fleet email domain14 jobs with vendor3 yr 9 mo customer

    Worth the switch

    Our 22-van last-mile fleet was the dirtiest thing on the lot — not anymore. Our DOT inspections have been clean since we switched.

    Fleet Washing · Surprise, Arizona · via Facebook

  • Kyle U.

    Logistics manager

    Nov 5, 2025

    Role not verified7 jobs with vendor3 yr 2 mo customer

    Our trucks look sharp

    They wash our catering van fleet on-site in Surprise every week. They show up on schedule, every week, without being chased.

    Fleet Washing · Surprise, Arizona · via Google

  • Reggie A.

    Logistics manager

    Oct 29, 2025

    Verified logistics email domain5 jobs with vendor3 yr 2 mo customer

    Consistent and reliable

    They wash our utility truck fleet at our Surprise yard before the morning dispatch. The interiors get done too, which our drivers appreciate.

    Fleet Washing · Surprise, Arizona · via Google

  • Dwayne R.

    Fleet manager

    Oct 20, 2025

    Verified fleet email domain10 jobs with vendor2 yr 6 mo customer

    Works, with issues

    They do the work, but we have had units missed more than once. We had to reschedule twice in the first month.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Trisha E.

    Dispatch manager

    Jul 31, 2025

    Verified fleet email domain21 jobs with vendor1 yr 1 mo customer

    Consistent and reliable

    We moved our limo and black-car fleet off the tunnel wash and onto their program. We finally have one vendor instead of five.

    Fleet Washing · Surprise, Arizona · via Facebook

  • Diego X.

    Maintenance supervisor

    Jun 6, 2025

    Verified fleet email domain13 jobs with vendor1 mo customer

    Needs improvement

    We hired them for our paratransit bus fleet and added decal-safe washing. Trucks look great. The interior service is an add-on, not included.

    Fleet Washing · Surprise, Arizona · via Yelp

  • Nina Z.

    Logistics manager

    May 26, 2025

    Verified logistics email domain10 jobs with vendor2 yr 4 mo customer

    Worth the switch

    Booked fleet washing in Surprise for our school bus fleet and never looked back. They handle the paperwork and the COI for our procurement team.

    Fleet Washing · Surprise, Arizona · via Google

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