Charleston, West Virginia · 23 years in business
Recurring on-site fleet washing programs for vans, trucks, and buses in Charleston.
Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Care. This business is not yet in our directory, so no real data exists for it on this page.
Sample record snapshot
Verified Aug 15, 2026
Trailing 12 months
Attached to this listing
All resolved
Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.
General liability insurance
Sentinel Insurance — $5M umbrella aggregate
verified
Expires Oct 18, 2027
Workers' compensation
Sentinel Insurance — statutory limits, 6 employees covered
verified
Expires May 12, 2027
Business license
State contractor registration No. 909705
verified
Expires Jun 30, 2027
Stormwater / NPDES permit
State general permit for power washing discharge
verified
Expires May 13, 2027
OSHA safety program
Documented training program, 1 recordable incidents in 12 months
verified
No expiry on file
Water reclamation and discharge
Trailing 12 months, drawn from 78 documented visits. These are the numbers a star rating hides.
Arrived within the agreed service window
Visits requiring a return trip
Median time to first reply
Documented nightly capacity
Contracts renewed at term
Recordable incidents per 1,000 visits
Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.
Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.
Per-visit log recording date, unit identifiers, services performed, and the crew on site.
Current certificate naming the required additional insured, re-verified at each renewal.
Unit-level report reconciling units serviced against units billed for the billing period.
A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.
No disputes have been filed against this listing.
24 of 29 reviews come from a verified operator role. Roles on this listing: Dispatch manager, Maintenance supervisor, Dealership manager, Fleet manager, Logistics manager, Operations director, Transportation supervisor.
Nina M.
Dispatch manager
Oct 6, 2026
Our delivery sprinter fleet in Charleston gets washed before every inspection. Downtime dropped to almost nothing.
Fleet Washing · Charleston, West Virginia · via Direct
Jerome Y.
Maintenance supervisor
Oct 2, 2026
We needed our municipal service fleet cleaned without pulling drivers off route in Charleston. Downtime dropped to almost nothing.
Fleet Washing · Charleston, West Virginia · via Yelp
Xavier L.
Dealership manager
Sep 27, 2026
Fine results, but the communication between visits is thin. Turnaround slipped from overnight to mid-morning.
Fleet Washing · Charleston, West Virginia · via Facebook
Clay W.
Dispatch manager
Sep 14, 2026
Our rental car fleet was going through the tunnel wash twice a week. Our drivers stopped complaining about the tunnel wash.
Fleet Washing · Charleston, West Virginia · via Facebook
Curtis Y.
Maintenance supervisor
Jul 3, 2026
We moved our construction pickup fleet off the tunnel wash and onto their program. They wash at our yard so nobody has to leave the route.
Fleet Washing · Charleston, West Virginia · via Facebook
Alison K.
Fleet manager
Jun 25, 2026
Units were missed repeatedly and reporting was unusable. The interiors were never done despite being in scope.
Fleet Washing · Charleston, West Virginia · via Yelp
Blake E.
Maintenance supervisor
Apr 3, 2026
We onboarded our limo and black-car fleet to their fleet program in Charleston. Every unit is logged and photographed for our records.
Fleet Washing · Charleston, West Virginia · via Facebook
Gordon K.
Logistics manager
Mar 16, 2026
They handle our construction pickup fleet and our yard equipment in Charleston. They use water reclamation, which keeps us compliant.
Fleet Washing · Charleston, West Virginia · via Google
Tyler F.
Operations director
Feb 13, 2026
Our paratransit bus fleet in Charleston had not had a proper wash in months. The interiors get done too, which our drivers appreciate.
Fleet Washing · Charleston, West Virginia · via Google
Dana J.
Transportation supervisor
Feb 8, 2026
We run a limo and black-car fleet and needed a recurring wash program in Charleston. No more water spots on the windshields.
Fleet Washing · Charleston, West Virginia · via Yelp
Tessa L.
Transportation supervisor
Jan 20, 2026
They wash our limo and black-car fleet with water reclamation on-site in Charleston. Our DOT inspections have been clean since we switched.
Fleet Washing · Charleston, West Virginia · via Google
Tyler I.
Fleet manager
Dec 20, 2025
We onboarded our delivery sprinter fleet to their fleet program in Charleston. Good work. Onboarding took longer than we planned.
Fleet Washing · Charleston, West Virginia · via Direct
Gloria O.
Maintenance supervisor
Dec 5, 2025
They wash our dealership inventory overnight so the trucks roll out clean. They handle the paperwork and the COI for our procurement team.
Fleet Washing · Charleston, West Virginia · via Google
Vivian A.
Dispatch manager
Nov 17, 2025
Our construction pickup fleet was costing us a fortune at the tunnel wash. We cut our wash spend by a third.
Fleet Washing · Charleston, West Virginia · via Google
Bianca M.
Dispatch manager
Oct 30, 2025
They wash our ambulance fleet at our Charleston yard before the morning dispatch. Every unit is logged and photographed for our records.
Fleet Washing · Charleston, West Virginia · via Google
Tanya Q.
Maintenance supervisor
Oct 27, 2025
Our shuttle bus fleet was the dirtiest thing on the lot — not anymore. Happy with the results. Reporting could be more detailed.
Fleet Washing · Charleston, West Virginia · via Yelp
Sonia K.
Dispatch manager
Oct 25, 2025
They set up a scheduled wash program for our rental car fleet in Charleston. Solid service. The per-unit price is a bit high for our volume.
Fleet Washing · Charleston, West Virginia · via Yelp
Maya L.
Transportation supervisor
Oct 13, 2025
Booked fleet washing in Charleston for our shuttle bus fleet and never looked back. Happy with the results. Reporting could be more detailed.
Fleet Washing · Charleston, West Virginia · via Google
Vernon Z.
Dispatch manager
Sep 11, 2025
Our tow truck fleet was the dirtiest thing on the lot — not anymore. The decals and wraps are still perfect — no damage.
Fleet Washing · Charleston, West Virginia · via Facebook
Renee W.
Logistics manager
Sep 4, 2025
We hired them for our ambulance fleet and added decal-safe washing. Downtime dropped to almost nothing.
Fleet Washing · Charleston, West Virginia · via Google
Owen M.
Logistics manager
Aug 20, 2025
They set up a scheduled wash program for our school bus fleet in Charleston. We cut our wash spend by a third.
Fleet Washing · Charleston, West Virginia · via Google
Caleb B.
Operations director
Jul 27, 2025
We run a paratransit bus fleet and needed a recurring wash program in Charleston. Good work. Onboarding took longer than we planned.
Fleet Washing · Charleston, West Virginia · via Yelp
Ivy Z.
Logistics manager
Jul 13, 2025
Our box truck fleet was costing us a fortune at the tunnel wash. Pleased. Would like more notice when the schedule shifts.
Fleet Washing · Charleston, West Virginia · via Google
Neil T.
Dealership manager
Jul 2, 2025
Our shuttle bus fleet was failing DOT appearance standards. They scaled from 12 units to 40 without missing a beat.
Fleet Washing · Charleston, West Virginia · via Direct
Amber W.
Maintenance supervisor
Jun 14, 2025
We run a tow truck fleet and needed consistent, documented washes. Our insurance walkthrough went smoothly with the wash logs.
Fleet Washing · Charleston, West Virginia · via Google
Elliot T.
Logistics manager
Jun 11, 2025
Our food-grade refrigerated trailer fleet in Charleston needed a vendor who could keep up with our routes. The interiors get done too, which our drivers appreciate.
Fleet Washing · Charleston, West Virginia · via Direct
Dominic J.
Logistics manager
May 26, 2025
They wash our paratransit bus fleet at our Charleston yard before the morning dispatch. Good program overall. One unit was missed in the first week.
Fleet Washing · Charleston, West Virginia · via Google
Wendy D.
Dispatch manager
May 26, 2025
Average service. We had to follow up on every invoice. Interiors were not touched despite being in the scope.
Fleet Washing · Charleston, West Virginia · via Yelp
Tara E.
Maintenance supervisor
May 9, 2025
They wash our food-grade refrigerated trailer fleet on-site in Charleston every week. Good work. Onboarding took longer than we planned.
Fleet Washing · Charleston, West Virginia · via Facebook
No signed-in customer has reviewed this listing yet.
No account-backed reviews yet. Be the first to write one.
This listing is not claimed yet, so it cannot collect account-backed reviews. Add it from your account to open it up for reviews.
Charleston, West Virginia
A fleet wash vendor handling scheduled exterior and interior cleaning at your yard.
Charleston, West Virginia
Documented fleet wash programs with water reclamation and per-unit reporting.
Charleston, West Virginia
Documented fleet wash programs with water reclamation and per-unit reporting.