Fleet$$Claimed (sample data)

Silverback Fleet Services

Frankfort, Kentucky · 19 years in business

4.443 credentialed reviews

Recurring on-site fleet washing programs for vans, trucks, and buses in Frankfort.

  • Compliance verified
  • 95% on time
  • 4 proof records

Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Silverback Fleet Services. This business is not yet in our directory, so no real data exists for it on this page.

Sample record snapshot

Compliance file
complete

Verified Sep 19, 2026

On-time rate
95%

Trailing 12 months

Proof records
4

Attached to this listing

Disputes
None

All resolved

Sample compliance file

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

  • General liability insurance

    Sentinel Insurance — $1M / $1M aggregate

    verified

    Expires Jun 1, 2027

  • Workers' compensation

    Sentinel Insurance — statutory limits, 24 employees covered

    verified

    Expires May 26, 2027

  • Business license

    State contractor registration No. 363363

    verified

    Expires Sep 10, 2027

  • Stormwater / NPDES permit

    State general permit for power washing discharge

    verified

    Expires Mar 9, 2027

  • OSHA safety program

    Documented training program, 2 recordable incidents in 12 months

    verified

    No expiry on file

Water reclamation and discharge

Method
Full recovery, no surface discharge
Discharge plan
No discharge — complete recovery and off-site disposal

Sample operational scorecard

Trailing 12 months, drawn from 132 documented visits. These are the numbers a star rating hides.

On-time rate
95%

Arrived within the agreed service window

Rework rate
3%

Visits requiring a return trip

Response time
18h

Median time to first reply

Units per night
40

Documented nightly capacity

Retention
85%

Contracts renewed at term

Incidents / 1k
2.6

Recordable incidents per 1,000 visits

Sample proof-of-work records

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

  • Before / afterJul 4, 2026

    Before and after documentation

    Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

    Verified by
    WashAttest field audit
  • Wash logJan 21, 2026

    Wash log export

    Per-visit log recording date, unit identifiers, services performed, and the crew on site.

    Units covered
    722
    Verified by
    Vendor system export
  • COI on fileSep 25, 2026

    Certificate of insurance on file

    Current certificate naming the required additional insured, re-verified at each renewal.

    Verified by
    Carrier-issued certificate
  • Per-unit reportApr 30, 2026

    Per-unit service report

    Unit-level report reconciling units serviced against units billed for the billing period.

    Units covered
    134
    Verified by
    WashAttest reconciliation

Sample dispute and response protocol

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

No disputes have been filed against this listing.

Sample credentialed reviews

38 of 43 reviews come from a verified operator role. Roles on this listing: Logistics manager, Dealership manager, Fleet manager, Maintenance supervisor, Dispatch manager, Transportation supervisor, Operations director.

  • Elijah O.

    Logistics manager

    Oct 26, 2026

    Role not verified7 jobs with vendor2 yr 1 mo customer

    Mixed program

    Decent program. The reporting is not detailed enough for us. We had to reschedule twice in the first month.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Dominic Y.

    Logistics manager

    Oct 12, 2026

    Verified logistics email domain13 jobs with vendor1 yr 3 mo customer

    Okay service

    They set up a scheduled wash program for our paratransit bus fleet in Frankfort. Only four stars because the first wash ran long and pushed our dispatch.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Perry V.

    Dealership manager

    Sep 11, 2026

    Verified dealership email domain32 jobs with vendor9 mo customer

    Best fleet vendor we have used

    Our food-grade refrigerated trailer fleet in Frankfort gets washed before every inspection. No more water spots on the windshields.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Desmond P.

    Fleet manager

    Sep 11, 2026

    Verified fleet email domain26 jobs with vendor1 yr 1 mo customer

    Downtime solved

    They handle our delivery sprinter fleet at the yard in Frankfort. Our insurance walkthrough went smoothly with the wash logs.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Anita S.

    Fleet manager

    Sep 9, 2026

    Verified fleet email domain7 jobs with vendor1 yr 1 mo customer

    Missed visits

    The program never got off the ground for our school bus fleet. The interiors were never done despite being in scope.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Monica V.

    Maintenance supervisor

    Sep 8, 2026

    Role not verified32 jobs with vendor2 yr 10 mo customer

    Scaled with us

    Our catering van fleet is our brand on the road — they keep it looking right. The yard is cleaner too — they clean up after themselves.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Diego M.

    Dispatch manager

    Sep 8, 2026

    Verified fleet email domain6 jobs with vendor2 yr 7 mo customer

    Okay service

    We needed a vendor who could handle a landscaping truck fleet at scale in Frankfort. Reliable. I would like a bit more flexibility on the wash window.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Dominic U.

    Transportation supervisor

    Sep 2, 2026

    Verified fleet email domain5 jobs with vendor3 yr 3 mo customer

    Downtime solved

    We hired them for our municipal service fleet and added decal-safe washing. Downtime dropped to almost nothing.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Ramon R.

    Transportation supervisor

    Aug 16, 2026

    Verified fleet email domain9 jobs with vendor3 yr 7 mo customer

    Compliance made easy

    Our school bus fleet in Frankfort had not had a proper wash in months. They wash at our yard so nobody has to leave the route.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Kurt S.

    Logistics manager

    Aug 10, 2026

    Verified logistics email domain15 jobs with vendor2 yr 4 mo customer

    Fine, not great

    The trucks look okay. Turnaround is slower than promised. Turnaround slipped from overnight to mid-morning.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Wendy B.

    Logistics manager

    Jun 17, 2026

    Verified logistics email domain33 jobs with vendor3 yr 11 mo customer

    Okay service

    Our delivery sprinter fleet was going through the tunnel wash twice a week. Very good overall. A couple of units needed a second pass.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Maurice Q.

    Dispatch manager

    Jun 15, 2026

    Verified fleet email domain7 jobs with vendor4 yr 4 mo customer

    Mixed program

    Our ambulance fleet in Frankfort gets washed before every inspection. Pleased. Would like more notice when the schedule shifts.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Clay O.

    Operations director

    Jun 6, 2026

    Verified fleet email domain25 jobs with vendor2 mo customer

    Best fleet vendor we have used

    They set up a scheduled wash program for our landscaping truck fleet in Frankfort. They wash at our yard so nobody has to leave the route.

    Fleet Washing · Frankfort, Kentucky · via Facebook

  • Caleb D.

    Dealership manager

    May 29, 2026

    Verified dealership email domain27 jobs with vendor1 yr customer

    Downtime solved

    They wash our delivery sprinter fleet with water reclamation on-site in Frankfort. They use water reclamation, which keeps us compliant.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Theresa K.

    Operations director

    Apr 27, 2026

    Verified fleet email domain13 jobs with vendor3 yr 9 mo customer

    Our trucks look sharp

    Our shuttle bus fleet was the dirtiest thing on the lot — not anymore. We cut our wash spend by a third.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Hugo P.

    Logistics manager

    Apr 9, 2026

    Verified logistics email domain27 jobs with vendor1 yr 6 mo customer

    Okay service

    They wash our catering van fleet on-site in Frankfort every week. Only four stars because the first wash ran long and pushed our dispatch.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Wesley B.

    Logistics manager

    Apr 7, 2026

    Verified logistics email domain5 jobs with vendor1 yr customer

    Our trucks look sharp

    They wash our shuttle bus fleet on-site in Frankfort every week. We finally have one vendor instead of five.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Nadia M.

    Maintenance supervisor

    Mar 31, 2026

    Role not verified17 jobs with vendor4 yr 3 mo customer

    Consistent and reliable

    Our municipal service fleet was going through the tunnel wash twice a week. No more water spots on the windshields.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Renee P.

    Fleet manager

    Mar 22, 2026

    Role not verified36 jobs with vendor4 yr 4 mo customer

    Consistent and reliable

    They wash our dealership inventory and log every service for compliance. They flag damage and maintenance issues they spot during washes.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Trent M.

    Fleet manager

    Feb 14, 2026

    Verified fleet email domain26 jobs with vendor1 yr 6 mo customer

    Downtime solved

    Our dealership inventory needed to look sharp for a client delivery in Frankfort. No more water spots on the windshields.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Aaron R.

    Fleet manager

    Feb 13, 2026

    Verified fleet email domain17 jobs with vendor2 yr customer

    Not reliable

    Units were missed repeatedly and reporting was unusable. We had to bring in another vendor to catch up.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Kara B.

    Fleet manager

    Feb 1, 2026

    Verified fleet email domain5 jobs with vendor7 mo customer

    Fine, not great

    We onboarded our limo and black-car fleet to their fleet program in Frankfort. Effective program. We had to chase one invoice.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Yolanda L.

    Fleet manager

    Jan 29, 2026

    Verified fleet email domain19 jobs with vendor3 yr 9 mo customer

    Works, with issues

    Our 18-wheeler fleet looks like a rolling billboard again. Solid service. The per-unit price is a bit high for our volume.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Lorraine H.

    Transportation supervisor

    Jan 16, 2026

    Verified fleet email domain9 jobs with vendor2 yr 11 mo customer

    Okay service

    We moved our delivery sprinter fleet off the tunnel wash and onto their program. Good work. Onboarding took longer than we planned.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Trevor E.

    Logistics manager

    Jan 13, 2026

    Role not verified19 jobs with vendor2 yr 1 mo customer

    Scaled with us

    Our tow truck fleet looks like a rolling billboard again. Every unit is logged and photographed for our records.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Yvette J.

    Transportation supervisor

    Jan 11, 2026

    Verified fleet email domain16 jobs with vendor2 yr 11 mo customer

    Fine, not great

    They built a wash schedule around our 22-van last-mile fleet in Frankfort. Reliable. I would like a bit more flexibility on the wash window.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Xavier G.

    Dispatch manager

    Dec 26, 2025

    Verified fleet email domain23 jobs with vendor1 yr 2 mo customer

    Downtime solved

    We needed a vendor who could handle a shuttle bus fleet at scale in Frankfort. Every unit is logged and photographed for our records.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Rosalind Y.

    Fleet manager

    Nov 9, 2025

    Verified fleet email domain13 jobs with vendor1 yr 9 mo customer

    Okay service

    Managing a delivery sprinter fleet means downtime is expensive — they work around it. Pleased. Would like more notice when the schedule shifts.

    Fleet Washing · Frankfort, Kentucky · via Facebook

  • Terrance P.

    Operations director

    Nov 2, 2025

    Verified fleet email domain8 jobs with vendor4 yr 7 mo customer

    Worth the switch

    We switched our 18-wheeler fleet to their mobile fleet washing in Frankfort. They handle the paperwork and the COI for our procurement team.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Alison C.

    Logistics manager

    Oct 10, 2025

    Verified logistics email domain34 jobs with vendor1 yr 4 mo customer

    Scaled with us

    Our tow truck fleet was costing us a fortune at the tunnel wash. Downtime dropped to almost nothing.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Simon T.

    Dispatch manager

    Sep 30, 2025

    Verified fleet email domain33 jobs with vendor2 yr 8 mo customer

    Needs improvement

    Our construction pickup fleet needed interior and exterior cleaning between routes. Happy with the results. Reporting could be more detailed.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Gordon D.

    Transportation supervisor

    Sep 23, 2025

    Verified fleet email domain9 jobs with vendor3 yr 11 mo customer

    Best fleet vendor we have used

    Managing a food-grade refrigerated trailer fleet means downtime is expensive — they work around it. No more water spots on the windshields.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Ethan F.

    Dispatch manager

    Aug 26, 2025

    Verified fleet email domain10 jobs with vendor6 mo customer

    Decent, inconsistent

    Mixed results across our construction pickup fleet in Frankfort. Reporting did not match the units we were billed for.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Marina O.

    Transportation supervisor

    Aug 15, 2025

    Verified fleet email domain25 jobs with vendor9 mo customer

    Consistent and reliable

    Our tow truck fleet needed interior and exterior cleaning between routes. They show up on schedule, every week, without being chased.

    Fleet Washing · Frankfort, Kentucky · via Direct

  • Grace B.

    Transportation supervisor

    Aug 10, 2025

    Verified fleet email domain20 jobs with vendor1 yr 6 mo customer

    Best fleet vendor we have used

    They built a wash schedule around our landscaping truck fleet in Frankfort. The decals and wraps are still perfect — no damage.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Bethany W.

    Logistics manager

    Aug 8, 2025

    Verified logistics email domain15 jobs with vendor2 yr 6 mo customer

    Downtime solved

    Booked fleet washing in Frankfort for our dump truck fleet and never looked back. Our drivers stopped complaining about the tunnel wash.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Lionel Q.

    Fleet manager

    Jul 7, 2025

    Verified fleet email domain27 jobs with vendor2 yr 3 mo customer

    Best fleet vendor we have used

    They wash our shuttle bus fleet overnight so the trucks roll out clean. Our insurance walkthrough went smoothly with the wash logs.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Elliot P.

    Dispatch manager

    Jun 12, 2025

    Verified fleet email domain35 jobs with vendor2 yr 9 mo customer

    Consistent and reliable

    We run a food-grade refrigerated trailer fleet and needed consistent, documented washes. They wash at our yard so nobody has to leave the route.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Estelle A.

    Transportation supervisor

    Jun 11, 2025

    Verified fleet email domain14 jobs with vendor2 yr 3 mo customer

    Best fleet vendor we have used

    We moved our tow truck fleet off the tunnel wash and onto their program. Our fleet looks consistent across every unit now.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Bianca B.

    Fleet manager

    May 29, 2025

    Verified fleet email domain7 jobs with vendor3 yr customer

    Scaled with us

    We needed our paratransit bus fleet cleaned without pulling drivers off route in Frankfort. They scaled from 12 units to 40 without missing a beat.

    Fleet Washing · Frankfort, Kentucky · via Google

  • Carmen L.

    Fleet manager

    May 26, 2025

    Verified fleet email domain24 jobs with vendor2 yr 8 mo customer

    Needs improvement

    The wash quality is fine but the scheduling is inconsistent. Turnaround slipped from overnight to mid-morning.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Dwayne W.

    Fleet manager

    May 17, 2025

    Verified fleet email domain36 jobs with vendor3 yr 3 mo customer

    Compliance made easy

    They handle our construction pickup fleet and our yard equipment in Frankfort. Our fleet looks consistent across every unit now.

    Fleet Washing · Frankfort, Kentucky · via Yelp

  • Marco N.

    Dealership manager

    May 6, 2025

    Verified dealership email domain16 jobs with vendor2 yr 1 mo customer

    Worth the switch

    We onboarded our dump truck fleet to their fleet program in Frankfort. Every unit is logged and photographed for our records.

    Fleet Washing · Frankfort, Kentucky · via Facebook

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