Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Rook Fleet Care. This business is not yet in our directory, so no real data exists for it on this page.
Sample record snapshot
Compliance file
partial
Verified Sep 29, 2026
On-time rate
91%
Trailing 12 months
Proof records
4
Attached to this listing
Disputes
None
All resolved
Sample compliance file
Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.
General liability insurance
Hiscox — $1M / $1M aggregate
verified
Expires Jul 29, 2027
Workers' compensation
Hiscox — statutory limits, 18 employees covered
verified
Expires May 12, 2027
Business license
State contractor registration #630047
verified
Expires Apr 7, 2027
Stormwater / NPDES permit
No permit on file — no reclamation in use
missing
No expiry on file
OSHA safety program
Documented training program, 1 recordable incidents in 12 months
verified
No expiry on file
Water reclamation and discharge
Method
Potable water, no reclamation
Discharge plan
Direct discharge to landscaped area
Sample operational scorecard
Trailing 12 months, drawn from 144 documented visits. These are the numbers a star rating hides.
On-time rate
91%
Arrived within the agreed service window
Rework rate
4%
Visits requiring a return trip
Response time
8h
Median time to first reply
Units per night
57
Documented nightly capacity
Retention
89%
Contracts renewed at term
Incidents / 1k
1.7
Recordable incidents per 1,000 visits
Sample proof-of-work records
Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.
Before / afterOct 17, 2026
Before and after documentation
Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.
Verified by
WashAttest field audit
Wash logAug 24, 2026
Wash log export
Per-visit log recording date, unit identifiers, services performed, and the crew on site.
Units covered
887
Verified by
Vendor system export
COI on fileMar 10, 2026
Certificate of insurance on file
Current certificate naming the required additional insured, re-verified at each renewal.
Verified by
Carrier-issued certificate
Per-unit reportOct 6, 2026
Per-unit service report
Unit-level report reconciling units serviced against units billed for the billing period.
Units covered
745
Verified by
WashAttest reconciliation
Sample dispute and response protocol
A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.
No disputes have been filed against this listing.
Sample credentialed reviews
34 of 40 reviews come from a verified operator role. Roles on this listing: Transportation supervisor, Maintenance supervisor, Dispatch manager, Dealership manager, Logistics manager, Fleet manager, Operations director.
AJ
Annette J.
Transportation supervisor
Oct 9, 2026
Verified fleet email domain6 jobs with vendor1 yr 4 mo customer
Consistent and reliable
We run a municipal service fleet and needed consistent, documented washes. The yard is cleaner too — they clean up after themselves.
Fleet Washing · Hopkinsville, Kentucky · via Direct
DZ
Delia Z.
Maintenance supervisor
Oct 5, 2026
Role not verified15 jobs with vendor3 yr customer
Mixed program
They wash our 18-wheeler fleet and log every service for compliance. Happy with the results. Reporting could be more detailed.
Fleet Washing · Hopkinsville, Kentucky · via Google
GP
Gloria P.
Maintenance supervisor
Oct 4, 2026
Verified fleet email domain30 jobs with vendor2 yr 7 mo customer
Scaled with us
They wash our 22-van last-mile fleet overnight so the trucks roll out clean. They scaled from 12 units to 40 without missing a beat.
Fleet Washing · Hopkinsville, Kentucky · via Google
BM
Bryce M.
Dispatch manager
Oct 1, 2026
Role not verified16 jobs with vendor5 mo customer
Fine, not great
Our utility truck fleet was the dirtiest thing on the lot — not anymore. Effective program. We had to chase one invoice.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
TF
Theresa F.
Maintenance supervisor
Sep 19, 2026
Verified fleet email domain25 jobs with vendor1 yr 2 mo customer
Decent, inconsistent
They wash our dump truck fleet on-site in Hopkinsville every week. Trucks look great. The interior service is an add-on, not included.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
GJ
Gina J.
Dealership manager
Aug 31, 2026
Role not verified9 jobs with vendor2 yr 8 mo customer
Consistent and reliable
Our catering van fleet was costing us a fortune at the tunnel wash. Downtime dropped to almost nothing.
Fleet Washing · Hopkinsville, Kentucky · via Google
CZ
Cecilia Z.
Maintenance supervisor
Aug 17, 2026
Verified fleet email domain29 jobs with vendor9 mo customer
Decent, inconsistent
Our dump truck fleet in Hopkinsville had not had a proper wash in months. Trucks look great. The interior service is an add-on, not included.
Fleet Washing · Hopkinsville, Kentucky · via Google
JL
Jerome L.
Maintenance supervisor
Aug 2, 2026
Verified fleet email domain24 jobs with vendor1 yr 4 mo customer
Downtime solved
Managing a dump truck fleet means downtime is expensive — they work around it. Our DOT inspections have been clean since we switched.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
MO
Malik O.
Dealership manager
Jul 29, 2026
Verified dealership email domain6 jobs with vendor3 mo customer
Not reliable
The program never got off the ground for our limo and black-car fleet. Drivers were left waiting with dirty trucks.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
RR
Rachel R.
Logistics manager
Jul 17, 2026
Verified logistics email domain14 jobs with vendor1 yr 3 mo customer
Consistent and reliable
We switched our HVAC service van fleet to their mobile fleet washing in Hopkinsville. Every unit is logged and photographed for our records.
Fleet Washing · Hopkinsville, Kentucky · via Google
AT
April T.
Transportation supervisor
Jul 2, 2026
Verified fleet email domain37 jobs with vendor2 yr 11 mo customer
Worth the switch
Our catering van fleet looks like a rolling billboard again. They use water reclamation, which keeps us compliant.
Fleet Washing · Hopkinsville, Kentucky · via Google
KS
Kara S.
Fleet manager
Jun 15, 2026
Verified fleet email domain36 jobs with vendor3 yr 1 mo customer
Fine, not great
We run a paratransit bus fleet and needed a recurring wash program in Hopkinsville. Good work. Onboarding took longer than we planned.
Fleet Washing · Hopkinsville, Kentucky · via Google
LQ
Lydia Q.
Transportation supervisor
Jun 4, 2026
Verified fleet email domain5 jobs with vendor1 yr 8 mo customer
Worth the switch
They wash our dump truck fleet at our Hopkinsville yard before the morning dispatch. They handle the paperwork and the COI for our procurement team.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
AN
Anita N.
Maintenance supervisor
May 1, 2026
Verified fleet email domain9 jobs with vendor1 mo customer
Fleet program that works
We needed our school bus fleet cleaned without pulling drivers off route in Hopkinsville. Every unit is logged and photographed for our records.
Fleet Washing · Hopkinsville, Kentucky · via Google
RX
Reid X.
Transportation supervisor
Apr 29, 2026
Verified fleet email domain17 jobs with vendor1 yr 9 mo customer
Works, with issues
Managing a municipal service fleet means downtime is expensive — they work around it. Effective program. We had to chase one invoice.
Fleet Washing · Hopkinsville, Kentucky · via Google
PO
Preston O.
Logistics manager
Apr 16, 2026
Verified logistics email domain40 jobs with vendor2 yr 4 mo customer
Compliance made easy
Our school bus fleet in Hopkinsville needed a vendor who could keep up with our routes. They scaled from 12 units to 40 without missing a beat.
Fleet Washing · Hopkinsville, Kentucky · via Direct
AA
Adriana A.
Transportation supervisor
Mar 24, 2026
Role not verified34 jobs with vendor2 yr 1 mo customer
Okay service
We needed our limo and black-car fleet cleaned without pulling drivers off route in Hopkinsville. Happy with the results. Reporting could be more detailed.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
NV
Nathan V.
Operations director
Mar 23, 2026
Verified fleet email domain9 jobs with vendor4 yr 3 mo customer
Our trucks look sharp
Our paratransit bus fleet was the dirtiest thing on the lot — not anymore. They handle the paperwork and the COI for our procurement team.
Fleet Washing · Hopkinsville, Kentucky · via Facebook
RC
Ramon C.
Operations director
Mar 14, 2026
Verified fleet email domain21 jobs with vendor10 mo customer
Our trucks look sharp
We moved our paratransit bus fleet off the tunnel wash and onto their program. Our drivers stopped complaining about the tunnel wash.
Fleet Washing · Hopkinsville, Kentucky · via Google
JR
Jasmine R.
Operations director
Mar 14, 2026
Verified fleet email domain19 jobs with vendor1 yr 8 mo customer
Our trucks look sharp
Booked fleet washing in Hopkinsville for our ambulance fleet and never looked back. No more water spots on the windshields.
Fleet Washing · Hopkinsville, Kentucky · via Google
JV
Javier V.
Logistics manager
Mar 12, 2026
Verified logistics email domain3 jobs with vendor8 mo customer
Needs improvement
Acceptable, though we expected better coverage for the price. The decals picked up some scuffing.
Fleet Washing · Hopkinsville, Kentucky · via Google
DZ
Dawn Z.
Maintenance supervisor
Mar 11, 2026
Verified fleet email domain30 jobs with vendor2 yr 3 mo customer
Best fleet vendor we have used
They wash our box truck fleet and log every service for compliance. They handle the paperwork and the COI for our procurement team.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
RK
Rowan K.
Dealership manager
Mar 8, 2026
Verified dealership email domain31 jobs with vendor2 yr 1 mo customer
Compliance made easy
They wash our ambulance fleet on-site in Hopkinsville every week. They wash at our yard so nobody has to leave the route.
Fleet Washing · Hopkinsville, Kentucky · via Facebook
TD
Tessa D.
Transportation supervisor
Mar 4, 2026
Verified fleet email domain22 jobs with vendor4 yr 9 mo customer
Consistent and reliable
We needed a vendor who could handle a rental car fleet at scale in Hopkinsville. We finally have one vendor instead of five.
Fleet Washing · Hopkinsville, Kentucky · via Direct
TN
Tessa N.
Dispatch manager
Mar 3, 2026
Verified fleet email domain33 jobs with vendor3 yr 5 mo customer
Fleet program that works
We run a food-grade refrigerated trailer fleet and needed a recurring wash program in Hopkinsville. We cut our wash spend by a third.
Fleet Washing · Hopkinsville, Kentucky · via Google
MJ
Marisol J.
Maintenance supervisor
Mar 2, 2026
Verified fleet email domain20 jobs with vendor3 yr 7 mo customer
Consistent and reliable
Our dealership inventory needed to look sharp for a client delivery in Hopkinsville. They show up on schedule, every week, without being chased.
Fleet Washing · Hopkinsville, Kentucky · via Direct
TV
Trisha V.
Dealership manager
Feb 21, 2026
Verified dealership email domain18 jobs with vendor3 yr 2 mo customer
Compliance made easy
Our ambulance fleet was going through the tunnel wash twice a week. Every unit is logged and photographed for our records.
Fleet Washing · Hopkinsville, Kentucky · via Direct
YN
Yolanda N.
Logistics manager
Jan 31, 2026
Verified logistics email domain30 jobs with vendor4 yr 4 mo customer
Scaled with us
They wash our ambulance fleet with water reclamation on-site in Hopkinsville. They show up on schedule, every week, without being chased.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
LA
Leo A.
Operations director
Jan 31, 2026
Verified fleet email domain36 jobs with vendor4 yr 7 mo customer
Fine, not great
We run a limo and black-car fleet and needed consistent, documented washes. Solid service. The per-unit price is a bit high for our volume.
Fleet Washing · Hopkinsville, Kentucky · via Google
RZ
Reid Z.
Dispatch manager
Jan 21, 2026
Verified fleet email domain5 jobs with vendor4 yr 10 mo customer
Decent, inconsistent
We onboarded our dealership inventory to their fleet program in Hopkinsville. Solid service. The per-unit price is a bit high for our volume.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
PC
Preston C.
Maintenance supervisor
Jan 18, 2026
Verified fleet email domain33 jobs with vendor2 yr 5 mo customer
Consistent and reliable
Our ambulance fleet in Hopkinsville gets washed before every inspection. Downtime dropped to almost nothing.
Fleet Washing · Hopkinsville, Kentucky · via Facebook
TH
Terrance H.
Dealership manager
Jan 9, 2026
Verified dealership email domain9 jobs with vendor1 yr 10 mo customer
Fine, not great
They wash our landscaping truck fleet overnight so the trucks roll out clean. Trucks look great. The interior service is an add-on, not included.
Fleet Washing · Hopkinsville, Kentucky · via Google
DR
Diego R.
Fleet manager
Oct 23, 2025
Verified fleet email domain14 jobs with vendor3 yr customer
Downtime solved
We onboarded our shuttle bus fleet to their fleet program in Hopkinsville. No more water spots on the windshields.
Fleet Washing · Hopkinsville, Kentucky · via Google
ES
Erin S.
Fleet manager
Sep 12, 2025
Role not verified23 jobs with vendor1 yr 11 mo customer
Okay service
The trucks look okay. Turnaround is slower than promised. They used our water without asking.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
SF
Sasha F.
Logistics manager
Sep 4, 2025
Verified logistics email domain8 jobs with vendor1 yr 8 mo customer
Fleet program that works
They handle our limo and black-car fleet and our yard equipment in Hopkinsville. Our insurance walkthrough went smoothly with the wash logs.
Fleet Washing · Hopkinsville, Kentucky · via Google
TB
Tanya B.
Operations director
Aug 7, 2025
Verified fleet email domain30 jobs with vendor2 yr customer
Our trucks look sharp
They set up a scheduled wash program for our limo and black-car fleet in Hopkinsville. Every unit is logged and photographed for our records.
Fleet Washing · Hopkinsville, Kentucky · via Facebook
AG
Alvin G.
Transportation supervisor
Jul 18, 2025
Role not verified11 jobs with vendor2 yr 2 mo customer
Okay service
Average service. We had to follow up on every invoice. We had to reschedule twice in the first month.
Fleet Washing · Hopkinsville, Kentucky · via Direct
DL
Derek L.
Dispatch manager
Jun 6, 2025
Verified fleet email domain6 jobs with vendor4 yr 1 mo customer
Scaled with us
They built a wash schedule around our 18-wheeler fleet in Hopkinsville. Downtime dropped to almost nothing.
Fleet Washing · Hopkinsville, Kentucky · via Yelp
KS
Kurt S.
Dealership manager
May 31, 2025
Verified dealership email domain7 jobs with vendor3 yr 3 mo customer
Our trucks look sharp
Our dealership inventory in Hopkinsville had not had a proper wash in months. No more water spots on the windshields.
Fleet Washing · Hopkinsville, Kentucky · via Google
EH
Elena H.
Transportation supervisor
May 14, 2025
Verified fleet email domain16 jobs with vendor2 yr 1 mo customer
Mixed program
We switched our dealership inventory to their mobile fleet washing in Hopkinsville. Pleased. Would like more notice when the schedule shifts.
Fleet Washing · Hopkinsville, Kentucky · via Google
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