Everything below this line — the compliance file, operational scorecard, proof-of-work records, dispute protocol, and credentialed reviews — is generated sample content that illustrates the WashAttest record format. It is not real data about Longhorn Fleet Wash Co.. This business is not yet in our directory, so no real data exists for it on this page.
Sample record snapshot
Compliance file
expired
Verified Aug 6, 2026
On-time rate
93%
Trailing 12 months
Proof records
4
Attached to this listing
Disputes
1
1 awaiting response
Sample compliance file
Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.
General liability insurance
Hiscox — $2M / $4M aggregate — lapsed
expired
Expires Jun 24, 2026
Workers' compensation
Hiscox — statutory limits, 6 employees covered
verified
Expires Jun 9, 2027
Business license
State contractor registration #808085
verified
Expires Aug 5, 2027
Stormwater / NPDES permit
State general permit for exterior cleaning discharge
verified
Expires Jan 2, 2027
OSHA safety program
Documented training program, 2 recordable incidents in 12 months
verified
No expiry on file
Water reclamation and discharge
Method
Full recovery, no surface discharge
Discharge plan
No discharge — complete recovery and off-site disposal
Sample operational scorecard
Trailing 12 months, drawn from 57 documented visits. These are the numbers a star rating hides.
On-time rate
93%
Arrived within the agreed service window
Rework rate
4%
Visits requiring a return trip
Response time
12h
Median time to first reply
Units per night
54
Documented nightly capacity
Retention
87%
Contracts renewed at term
Incidents / 1k
1.8
Recordable incidents per 1,000 visits
Sample proof-of-work records
Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.
Before / afterDec 29, 2025
Before and after documentation
Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.
Verified by
WashAttest field audit
Wash logOct 6, 2026
Wash log export
Per-visit log recording date, unit identifiers, services performed, and the crew on site.
Units covered
847
Verified by
Vendor system export
COI on fileMay 24, 2026
Certificate of insurance on file
Current certificate naming the required additional insured, re-verified at each renewal.
Verified by
Carrier-issued certificate
Per-unit reportMay 10, 2026
Per-unit service report
Unit-level report reconciling units serviced against units billed for the billing period.
Units covered
377
Verified by
WashAttest reconciliation
Sample dispute and response protocol
A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.
Unresolved — awaiting responseOpened Sep 13, 2026
Reviewer claim
Claims the final invoice exceeded the quoted amount.
Business response
Vendor provided the signed quote and the approved change order for the added scope.
Evidence on record
Signed quote and approved change order
Sample credentialed reviews
11 of 14 reviews come from a verified operator role. Roles on this listing: Fleet manager, Maintenance supervisor, Dispatch manager, Dealership manager, Operations director, Transportation supervisor.
ER
Ethan R.
Fleet manager
Oct 6, 2026
Verified fleet email domain19 jobs with vendor1 yr 5 mo customer
Best fleet vendor we have used
We needed our food-grade refrigerated trailer fleet cleaned without pulling drivers off route in Lubbock. Every unit is logged and photographed for our records.
Fleet Washing · Lubbock, Texas · via Yelp
MD
Maurice D.
Maintenance supervisor
Sep 26, 2026
Verified fleet email domain17 jobs with vendor4 yr 8 mo customer
Needs improvement
Our tow truck fleet needed to look sharp for a client delivery in Lubbock. Good program overall. One unit was missed in the first week.
Fleet Washing · Lubbock, Texas · via Direct
AZ
Alvin Z.
Dispatch manager
Aug 22, 2026
Role not verified4 jobs with vendor3 yr customer
Our trucks look sharp
We needed a vendor who could handle a construction pickup fleet at scale in Lubbock. They show up on schedule, every week, without being chased.
Fleet Washing · Lubbock, Texas · via Google
DM
Dwayne M.
Dealership manager
Jul 16, 2026
Verified dealership email domain35 jobs with vendor1 yr 7 mo customer
Downtime solved
Our utility truck fleet is our brand on the road — they keep it looking right. Downtime dropped to almost nothing.
Fleet Washing · Lubbock, Texas · via Facebook
MV
Margot V.
Dispatch manager
Jun 2, 2026
Verified fleet email domain20 jobs with vendor3 yr 4 mo customer
Works, with issues
They set up a scheduled wash program for our HVAC service van fleet in Lubbock. Trucks look great. The interior service is an add-on, not included.
Fleet Washing · Lubbock, Texas · via Google
VY
Vivian Y.
Operations director
Apr 1, 2026
Verified fleet email domain32 jobs with vendor2 yr 2 mo customer
Our trucks look sharp
They built a wash schedule around our limo and black-car fleet in Lubbock. Every unit is logged and photographed for our records.
Fleet Washing · Lubbock, Texas · via Facebook
DB
Denise B.
Operations director
Jan 4, 2026
Verified fleet email domain16 jobs with vendor1 yr 4 mo customer
Works, with issues
Our catering van fleet needed interior and exterior cleaning between routes. Solid service. The per-unit price is a bit high for our volume.
Fleet Washing · Lubbock, Texas · via Facebook
BF
Bethany F.
Maintenance supervisor
Jan 2, 2026
Role not verified16 jobs with vendor4 yr 2 mo customer
Okay service
We hired them for our catering van fleet and added decal-safe washing. Only four stars because the first wash ran long and pushed our dispatch.
Fleet Washing · Lubbock, Texas · via Google
BM
Blake M.
Maintenance supervisor
Dec 15, 2025
Verified fleet email domain2 jobs with vendor3 yr 9 mo customer
Fleet program that works
We hired them for our ambulance fleet and added decal-safe washing. They flag damage and maintenance issues they spot during washes.
Fleet Washing · Lubbock, Texas · via Google
CK
Colette K.
Operations director
Nov 21, 2025
Verified fleet email domain32 jobs with vendor4 yr 2 mo customer
Worth the switch
They wash our utility truck fleet overnight so the trucks roll out clean. They use water reclamation, which keeps us compliant.
Fleet Washing · Lubbock, Texas · via Google
DL
Denise L.
Maintenance supervisor
Sep 16, 2025
Verified fleet email domain31 jobs with vendor4 yr 2 mo customer
Downtime solved
Managing a food-grade refrigerated trailer fleet means downtime is expensive — they work around it. The decals and wraps are still perfect — no damage.
Fleet Washing · Lubbock, Texas · via Google
CV
Carmen V.
Operations director
Jul 13, 2025
Verified fleet email domain29 jobs with vendor4 yr 3 mo customer
Compliance made easy
Our delivery sprinter fleet was failing DOT appearance standards. The yard is cleaner too — they clean up after themselves.
Fleet Washing · Lubbock, Texas · via Facebook
NC
Nadia C.
Transportation supervisor
Jun 9, 2025
Role not verified4 jobs with vendor1 yr 5 mo customer
Our trucks look sharp
They set up a scheduled wash program for our dump truck fleet in Lubbock. They wash at our yard so nobody has to leave the route.
Fleet Washing · Lubbock, Texas · via Direct
GF
Gavin F.
Fleet manager
May 14, 2025
Verified fleet email domain19 jobs with vendor5 mo customer
Okay service
Mixed results across our box truck fleet in Lubbock. We had to reschedule twice in the first month.
Fleet Washing · Lubbock, Texas · via Google
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