Riverbend Fleet Care

Each document is checked against the issuing source and re-verified at renewal. An expired or missing item stays visible on the record.

• General liability insurance

  Sentinel Insurance — $1M / $2M aggregate

  verified

  Expires Aug 9, 2027

• Workers' compensation

  Sentinel Insurance — statutory limits, 11 employees covered

  verified

  Expires Aug 12, 2027

• Business license

  State contractor registration #751746

  verified

  Expires Aug 10, 2027

• Stormwater / NPDES permit

  No permit on file — no reclamation in use

  missing

  No expiry on file

• OSHA safety program

  Documented training program, 0 recordable incidents in 12 months

  verified

  No expiry on file

Trailing 12 months, drawn from 20 documented visits. These are the numbers a star rating hides.

On-time rate

91%

Arrived within the agreed service window

Rework rate

4%

Visits requiring a return trip

Response time

16h

Median time to first reply

Units per night

59

Documented nightly capacity

Retention

90%

Contracts renewed at term

Incidents / 1k

4.0

Recordable incidents per 1,000 visits

Documentation attached to this listing and reconciled against billing, so a claim about work performed can be checked rather than taken on faith.

• Before / afterMay 15, 2026

  Before and after documentation

  Timestamped photo pairs captured at the start and end of each scheduled visit, retained for 24 months.

  Verified by

  WashAttest field audit

• Wash logApr 15, 2026

  Wash log export

  Per-visit log recording date, unit identifiers, services performed, and the crew on site.

  Units covered

  392

  Verified by

  Vendor system export

• COI on fileFeb 6, 2026

  Certificate of insurance on file

  Current certificate naming the required additional insured, re-verified at each renewal.

  Verified by

  Carrier-issued certificate

• Per-unit reportMar 12, 2026

  Per-unit service report

  Unit-level report reconciling units serviced against units billed for the billing period.

  Units covered

  400

  Verified by

  WashAttest reconciliation

A business can answer a review with evidence. The record shows the claim, the response, the evidence, and the outcome — including when the review was upheld.

No disputes have been filed against this listing.

7 of 8 reviews come from a verified operator role. Roles on this listing: Transportation supervisor, Fleet manager, Maintenance supervisor, Operations director.

• GL

  Gordon L.

  Transportation supervisor

  Sep 10, 2026

  Verified fleet email domain27 jobs with vendor3 yr customer

  Best fleet vendor we have used

  Our delivery sprinter fleet in Lubbock needed a vendor who could keep up with our routes. We cut our wash spend by a third.

  Fleet Washing · Lubbock, Texas · via Google

• ES

  Ethan S.

  Fleet manager

  Apr 13, 2026

  Verified fleet email domain25 jobs with vendor2 yr 10 mo customer

  Needs improvement

  They built a wash schedule around our 22-van last-mile fleet in Lubbock. Solid service. The per-unit price is a bit high for our volume.

  Fleet Washing · Lubbock, Texas · via Yelp

• AI

  Amber I.

  Transportation supervisor

  Mar 1, 2026

  Verified fleet email domain8 jobs with vendor2 yr 9 mo customer

  Okay service

  They wash our 18-wheeler fleet with water reclamation on-site in Lubbock. Happy with the results. Reporting could be more detailed.

  Fleet Washing · Lubbock, Texas · via Direct

• JH

  Javier H.

  Maintenance supervisor

  Jan 31, 2026

  Verified fleet email domain22 jobs with vendor4 yr 7 mo customer

  Our trucks look sharp

  They wash our box truck fleet at our Lubbock yard before the morning dispatch. Our DOT inspections have been clean since we switched.

  Fleet Washing · Lubbock, Texas · via Google

• DB

  Dustin B.

  Fleet manager

  Dec 24, 2025

  Role not verified19 jobs with vendor2 yr 4 mo customer

  Compliance made easy

  We run a 18-wheeler fleet and needed a recurring wash program in Lubbock. We finally have one vendor instead of five.

  Fleet Washing · Lubbock, Texas · via Yelp

• TW

  Trent W.

  Operations director

  Jul 13, 2025

  Verified fleet email domain12 jobs with vendor3 yr 11 mo customer

  Compliance made easy

  We onboarded our landscaping truck fleet to their fleet program in Lubbock. No more water spots on the windshields.

  Fleet Washing · Lubbock, Texas · via Yelp

• MC

  Margot C.

  Fleet manager

  Jul 11, 2025

  Verified fleet email domain13 jobs with vendor3 yr 7 mo customer

  Decent, inconsistent

  Our paratransit bus fleet was the dirtiest thing on the lot — not anymore. Effective program. We had to chase one invoice.

  Fleet Washing · Lubbock, Texas · via Direct

• MS

  Meredith S.

  Transportation supervisor

  Jul 5, 2025

  Verified fleet email domain34 jobs with vendor3 mo customer

  Consistent and reliable

  They set up a scheduled wash program for our municipal service fleet in Lubbock. They scaled from 12 units to 40 without missing a beat.

  Fleet Washing · Lubbock, Texas · via Facebook

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